Senior Business Intelligence Engineer, Analytics

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BetterHelp

1 - 10 employees

Founded 2013

👥 B2C

⚕️ Healthcare Insurance

🧘 Wellness

B2C • Healthcare Insurance • Wellness

BetterHelp is the world's largest online therapy service, offering professional, licensed, and vetted therapists to help with a range of issues including depression, anxiety, relationships, trauma, and more. The platform allows users to communicate with therapists via text, chat, phone, and video sessions, providing convenience and flexibility similar to traditional in-office therapy. BetterHelp matches users with licensed providers such as psychologists, licensed professional counselors, and clinical social workers, and offers therapy solutions for individuals, couples, and teens.

📋 Description

• Act as a subject matter expert (SME) and deliver training to the cross functional teams to enable business users to make data-driven decisions. • Deliver direct analytical insights like dashboards and ad-hoc analyses to business stakeholders • Collaborate with the teams across the company to understand their use cases and deliver high value data tools • Live and breathe SQL • Ensure data quality and freshness at every step of the pipeline for data trust and consistency • Create reverse ETL flows to make modeled data directly to stakeholders in the tools they use to foster fast and informed decision making • Define and build robust DataOps pipelines and data expectations to ensure the effective delivery of data to all internal data services • Explore, propose, and integrate new data sources and software solutions into the reporting environment • Contribute to data-driven culture at BetterHelp by directly training stakeholders as well as creating resources such as documentation for empowering others to perform their own analyses • Enjoy great teamwork, have lots of fun, and take pride in building a world-class product that makes a difference in people's lives. • Partner with data and machine learning engineers and work with a modern data stack: Airflow, FiveTran, Snowflake, dbt, and Looker

🎯 Requirements

• BSc/MA in a quantitative discipline such as Computer Science, Statistics, Math, or Engineering • At least 4 years of experience in an analytics engineering, data engineering, data analytics, or a related field • Advanced experience working with data pipeline tools, particularly in-warehouse transformation tools (preferably dbt) • Advanced experience with SQL • Experience querying and designing performant tables within OLAP data warehouses (e.g. Snowflake, BigQuery) • At least 1 year experience working & developing with BI Tools (preferably Looker) • Familiarity with frameworks and tradeoffs in building complex data models, preferably working work dimensional modeling frameworks (e.g. Kimball, Data Vault) • Excellent communication (oral and written), attention to detail, time management and organizational skills • Experience and comfort using the command line • Experience using git for version control

🏖️ Benefits

• Remote work with regular in-person bonding experiences sponsored by the company • Competitive compensation • Holistic perks program (including free therapy, employee wellness, and more) • Excellent health, dental, and vision coverage • 401k benefits with employer matching contribution • The chance to build something that changes lives – and that people love • Any piece of hardware or software that will make you happy and productive • An awesome community of co-workers

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