Bid Manager, Customer Support

Job not on LinkedIn

🔥 3 minutes ago

🏖️ New Jersey – Remote

🏖️ New Jersey – Remote

💵 $115k - $125k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BEUMER Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

📦 Logistics

🏗️ Construction

🏭 Manufacturing

Logistics • Construction • Manufacturing

BEUMER Group is a global leader in intralogistics solutions, providing comprehensive systems for conveying, loading, palletising, packaging, sortation, and baggage handling. With a workforce of 5,600 employees across more than 70 countries, BEUMER Group specializes in industry solutions for areas such as baggage handling, building materials, cement, courier, express & parcel (CEP), minerals & mining, and ports & terminals. The company is recognized for its robust customer support and innovative approach, including the development of software-focused logistics solutions through its startup incubator, BEAM. BEUMER Group is committed to long-term success, offering customized solutions and a partnership approach to support the lifecycle of their systems and assets.

📋 Description

• Lead customer support bid creation, owning scope definition, assumptions, timelines, and submission deliverables • Drive costing alignment across service labor, travel, spare parts, subcontractors, and tooling • Manage the full bid lifecycle from request receipt through submission and structured handover • Analyze customer RFPs, RFQs, and service requests to define scope, risks, and cost drivers • Serve as the primary interface between technical and commercial teams • Coordinate internal bid reviews covering technical feasibility, operational readiness, pricing logic, and financial performance • Ensure proposed service solutions align with service delivery capabilities, resource availability, and regional constraints • Develop, validate, and maintain pricing logic and costing models • Support pricing strategy development with Service Operations and Finance • Document commercial assumptions, exclusions, risks, and mitigation strategies • Standardize proposal templates, service descriptions, and commercial structures • Improve pricing logic, cost models, and bid tools • Analyze lessons learned from awarded and non-awarded bids • Ensure compliance with governance requirements, approval matrices, and quality standards • Support contract clarification and provide structured handover to service delivery and operations teams post-award

🎯 Requirements

• Bachelor's degree in Engineering, Business, Operations, or a related field (or equivalent experience) • 3–7 years of experience in bid management, proposal management, or service commercial roles • Experience in intralogistics automation, material handling systems, industrial automation, or capital equipment service environments • Strong understanding of service operations, field service delivery models, and lifecycle support • Ability to interpret technical documentation and translate it into clear, executable commercial proposals • Strong project management, communication, and cross-functional coordination skills • Experience supporting automated systems such as conveyors, AS/RS, sortation systems, robotics, or warehouse control software • Familiarity with service contracts, SLAs, and long-term maintenance agreements • Experience working in a matrix organization within a service or operations-driven environment • Proficiency with CRM, ERP, or bid/proposal management tools • Strong organizational and prioritization skills • High attention to detail and accuracy • Commercial and operational mindset • Risk identification and problem-solving capability • Ability to manage multiple bids simultaneously under tight deadlines

🏖️ Benefits

• Medical and dental premiums fully covered for employee and eligible dependents • 401(k) with generous company match • Life insurance • Long-term disability insurance • Vision, accident, and critical illness insurance • Generous paid time off • Paid company holidays • Additional flex days • Performance-based bonus potential through the Target Agreement Plan

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