Lead UX Designer

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🇺🇸 United States – Remote

💵 $145k - $160k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

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Billtrust

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2001

💳 Fintech

🤝 B2B

💰 $200M Post-IPO Equity on 2021-01

Fintech • B2B • Software

Billtrust is a leading provider of accounts receivable automation solutions that leverages artificial intelligence to streamline and enhance the financial management process for businesses. The unified AR platform from Billtrust integrates invoicing, payment processing, cash application, and collections, enabling companies to optimize their order-to-cash cycle and improve cash flow management. With a focus on automation and efficiency, Billtrust's solutions are designed to reduce manual tasks, accelerate payments, and enhance customer satisfaction across various industries.

📋 Description

• Drive end-to-end design for complex, multi-step SaaS products — from early-stage problem framing through high-fidelity prototyping and handoff. • Lead the creation of cross-platform user flows, interaction models, and design specifications that translate cleanly to engineering. • Design AI-native product experiences — including conversational UI, predictive features, AI output states, and human-AI interaction patterns — with the same rigor applied to any other product surface. • Leverage AI design tools and agentic workflows to accelerate exploration, generate design variations, and reduce time-to-validation. • Champion design quality across the team, establishing patterns and raising the bar on craft, consistency, and usability. • Plan and execute user research — generative and evaluative — to continuously inform product direction. • Synthesize qualitative and quantitative signals (usability studies, analytics, customer feedback, market analysis) into clear design recommendations. • Work fluently with product analytics tools (e.g., Amplitude, Mixpanel) — pull your own data, form hypotheses, and connect design decisions to measurable outcomes. • Identify friction and opportunity in existing experiences; drive validated improvements backed by evidence, not assumptions. • Frame design problems with clarity — connecting user needs to business outcomes and technical constraints. • Actively contribute to product strategy conversations; push back constructively when proposed solutions don't serve users or undermine long-term product integrity. • Collaborate cross-functionally with product, engineering, and stakeholders throughout the full design-to-delivery cycle. • Contribute to and maintain the team's design system, ensuring consistency and scalability across the product surface. • Mentor and coach junior and mid-level designers; provide structured, actionable feedback on work and process. • Model how to use AI tools thoughtfully in a design workflow — not as a shortcut, but as a multiplier for quality and speed. • Help shape team processes, critique culture, and design standards.

🎯 Requirements

• 8+ years of product design experience, with demonstrated progression into a lead or senior IC role. • Portfolio showing end-to-end ownership of complex B2B or enterprise SaaS product design — design thinking, not just visual execution. • Deep proficiency in Figma, including component libraries, auto-layout, and prototyping. • Hands-on experience with design systems — building, scaling, and governing them. • Strong research chops: usability testing, interviews, synthesis — you know when to do which and how to act on what you find. • Demonstrated data literacy: comfortable pulling and interpreting product analytics to inform and validate design decisions. • Proven ability to influence product direction and navigate stakeholder dynamics with confidence and clarity. • Familiarity with front-end principles (HTML/CSS concepts); enough to design with engineering constraints in mind.

🏖️ Benefits

• comprehensive health coverage • competitive retirement • generous PTO and parental leave • flexible work options • meaningful investment in your professional development