Service Director – Operations Excellence

Job not on LinkedIn

🔥 1 hour ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

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Binswanger

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1931

🏠 Real Estate

📦 Logistics

💼 Consulting

Real Estate • Logistics • Consulting

Binswanger is a global, employee-owned commercial real estate firm founded in 1931 that specializes in industrial real estate. The company provides full-service offerings including brokerage, advisory services, logistics services, valuation & advising, and project management for complex industrial, manufacturing, life sciences, distribution, and adaptive-reuse transactions. Binswanger advises manufacturers, developers, private equity firms and Fortune 500 clients across multiple continents, combining transactional brokers with technical subject-matter experts to execute high-stakes, specialized real estate solutions.

📋 Description

• Drive performance, consistency, and leadership development across service center network • Partner with service center managers, traveling regularly to assess operations • Identify opportunities for improvement, implement sustainable solutions • Champion the use of data, metrics, and accountability systems • Coach managers on leadership effectiveness and performance management • Develop individualized growth plans for managers • Evaluate emerging leaders for advancement readiness • Report back to executive leadership regarding organizational health

🎯 Requirements

• 7+ years of progressive operations leadership experience, with direct responsibility for managing managers • Proven track record of coaching and developing leaders- not just managing them • Background in multi-location service operations (field service, branch operations, facilities, or similar environments) • Experience conducting leadership assessments, team evaluations, or organizational effectiveness reviews • Demonstrated success implementing operational best practices across multiple locations or teams • Glass and glazing industry experience is a plus, but not required- we'll take a great leader and operator from any service-intensive industry

🏖️ Benefits

• Industry-leading Compensation • Medical, Dental, and Vision Insurance Plans • 401K with employer match • 100% Company-paid Short-Term Disability and Life Insurance • Supplemental Life Insurance and additional Voluntary Benefits • Personal Health Advocate • Employee Assistance Program • Tuition Reimbursement • Generous Paid Time Off (PTO) including 9 annual holidays • Daily Pay