Field Service Technician

🔥 4 minutes ago

🏖️ New Jersey, New York, +1 more states – Remote

🏖️ New Jersey – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote

💵 $66.5k - $109.3k / year

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

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Bio-Techne

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🧬 Biotechnology

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Biotechnology • Healthcare Insurance • Pharmaceuticals

Bio-Techne is a global developer, manufacturer, and supplier of high-quality reagents, analytical instruments, and precision diagnostics. The company specializes in providing cutting-edge tools and services for research areas including cancer, epigenetics, and cell & gene therapy. With a focus on innovation and quality, Bio-Techne supports scientific and clinical advancements through its diverse portfolio of products, including antibodies, ELISA kits, and automated instruments.

📋 Description

• Perform installations, qualifications and preventive maintenance on complex electro-mechanical scientific instruments in a laboratory environment • Maintain effective communication with customers to ensure efficient service • Ability to prepare samples for instrument testing and basic laboratory skills are essential • Completion of service protocols that meet cGMP documentation requirements • Works with direct supervision to manage and schedule customer appointments • Timely submission of service reports to clients, accurate data entry into CRM software, monthly expenses and mileage logs • Management of personal inventory for field support and cost management • Work collaboratively to support teams with pre and post sales inquiries and tasks

🎯 Requirements

• Associate degree in an engineering or science field and 1 year of field service experience in a life science, biotech or medical industry OR completion of military electrical technical training and 1 year of field service experience in a life science, biotech or medical industry OR minimum of 3 years of field service experience in a life science, biotech or medical industry • Strong computer skills including Windows, Microsoft Office and Outlook • Salesforce experience is a plus • Laboratory experience is preferred • Valid driver’s license and good driving record is required • The ability to lift and carry tools, parts and instruments weighing up to 50 lbs.

🏖️ Benefits

• medical, dental, vision, life, short-term disability, long-term disability, pet, and legal and ID shield • 401k plans • employee stock purchase plan (ESPP) • Health Saving Account (HSA) • Flexible Spending Account (FSA) • Dependent Care FSA • mentorship, promotional opportunities, training and development, tuition reimbursement, internship programs • volunteer paid time off • paid holidays • paid time off • paid parental leave