Associate Director, Patient Recruitment and Retention Execution

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $194k - $266.8k / year

⏰ Full Time

🟠 Senior

🎯 Recruiter

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Biogen

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

🏭 Manufacturing

🧬 Biotechnology

Healthcare • Manufacturing • Biotechnology

Biogen is a biotechnology company dedicated to discovering, developing, and delivering innovative therapies for people living with serious neurological diseases, including Alzheimer's disease, multiple sclerosis, and spinal muscular atrophy. With a strong emphasis on research and development, Biogen continues to advance the science of neurology through clinical trials and strategic partnerships, while also striving for access and health equity in healthcare.

📋 Description

• Lead, coach, and develop a team of Recruitment & Retention Delivery Leads supporting study-level execution • Set team priorities, goals, performance expectations, and operating standards • Manage resource planning, workload allocation, onboarding, performance feedback, and employee development • Build team capability through best practice sharing, talent development, and consistent execution standards • Oversee delivery of patient recruitment, retention, and site engagement tactics across studies and programs • Ensure recruitment and retention strategies are translated into actionable plans, timelines, milestones, and risk mitigation activities • Monitor execution progress, identify delivery risks, optimize outcomes, and provide recommendations to study teams • Serve as the senior operational liaison for recruitment and retention activities, communicating status, insights, risks, and mitigation plans to leadership and cross-functional stakeholders • Influence stakeholders and drive alignment, decision-making, and timely action without direct authority • Drive continuous improvement of processes, tools, governance, reporting, vendor oversight, and functional initiatives • Partner closely with Clinical Development and cross-functional stakeholders to support successful trial delivery

🎯 Requirements

• B.A. or B.Sc. in a scientific discipline; advanced degree preferred • 8+ years of relevant experience in patient recruitment/retention within either CRO, patient recruitment vendor, or related pharma/biopharma environment • 5+ years of people management experience required, including experience coaching, developing, and managing performance of employees or equivalent leadership of a functional delivery team • Strong vendor oversight experience, including KPI monitoring, budget awareness, risk management, issue resolution, and escalation management • Demonstrated experience leading patient recruitment and retention execution across studies, programs, or disease areas, including complex or high-priority clinical trials • Scientifically and clinically astute, with strong project management, communication, stakeholder management, presentation, and business acumen • Demonstrated ability to influence without authority, lead through ambiguity, balance competing priorities, and drive decisions in a matrixed clinical development environment • Rare disease experience preferred • Neurology experience preferred • Global clinical trial experience preferred

🏖️ Benefits

• Regular employees are eligible to receive short term and long-term incentives, including cash bonus and equity incentive opportunities • Medical, Dental, Vision, & Life insurances • Fitness & Wellness programs including a fitness reimbursement • Short- and Long-Term Disability insurance • A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31) • Up to 12 company paid holidays + 3 paid days off for Personal Significance • 80 hours of sick time per calendar year • Paid Maternity and Parental Leave benefit • 401(k) program participation with company matched contributions • Employee stock purchase plan • Tuition reimbursement of up to $10,000 per calendar year • Employee Resource Groups participation • Opportunities for learning, growth, and expanding skills