Atlassian Practice Lead

🔥 14 minutes ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 11%

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Bitovi

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2005

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Bitovi is a collaborative team of experts dedicated to helping clients swiftly deliver exceptional applications. They provide a comprehensive range of services, including consulting, training, strategy, project management, product design, frontend and backend development, and DevOps engineering. With a focus on validation-driven development, Bitovi has partnered with notable clients like Yum! Brands and Sam's Club to build robust ecommerce platforms and innovative solutions tailored to their needs.

📋 Description

• Define the vision, strategy, and roadmap for the Atlassian practice, including target markets, service lines, and growth goals • Develop repeatable Jira and Jira Service Management implementation, migration, workflow design, governance, and process optimization services • Create delivery methodologies, templates, accelerators, and scalable best practices • Own practice financials, including pricing models, utilization, revenue, and margin targets • Serve as primary relationship owner with Atlassian partner and field teams • Pursue partner program tiers, certifications, specializations, and Marketplace opportunities • Collaborate with Atlassian on co-selling, joint pursuits, and go-to-market initiatives • Partner with sales and account leadership to identify opportunities, shape proposals, and win enterprise engagements • Lead technical discovery and solution design during pre-sales and present to client executives • Contribute thought leadership through webinars, conference talks, case studies, and content • Provide architectural oversight and quality assurance across Atlassian engagements • Advise clients on platform strategy, governance, scaling, automation, integrations, and Agile and ITSM transformation • Resolve complex challenges in critical engagements and protect client outcomes • Recruit and hire consultants as the practice grows • Establish training and certification paths • Foster a knowledge-sharing community of practice • Present at conferences and run training at meetups and local groups • Travel approximately 3–5 days per quarter

🎯 Requirements

• 8+ years of technology product, project and/or program management experience, using Jira & Confluence as the Application Lifecycle Management platform • 3+ years of experience as a delivery architect or consultant at an Atlassian Solution Partner • Proven experience designing and delivering complex Atlassian solutions for large organizations • Deep proficiency in Jira administration, Confluence configuration, Jira Service Management (JSM), user permissions, workflows, and cloud/data center migrations • Experience with Rovo and AI capabilities, Compass, Jira Product Discovery, and Atlassian Forge or Marketplace app development • Experience with project and portfolio management, including Advanced Roadmaps (Plans) and enterprise reporting • Team leadership and mentoring experience guiding and managing Atlassian specialists • Experience leading or guiding digital transformation at a multi-team scale with executive-level stakeholders • Skill in analyzing processes and identifying pain points to deliver operational efficiencies • Excellent oral and written communication and strong interpersonal skills • Negotiation, decision-making, analysis, and problem-solving skills • Experience with matrix working relationships • Knowledge of Agile methodologies including Scrum, Kanban, and XP • Preference given to candidates in the US, then Canada • Willingness and ability to travel as needed • Identity verification required if selected for an interview

🏖️ Benefits

• Competitive salary and annual bonus opportunity • Completely remote work with flexible hours • 401(k) matching • 4 weeks of paid vacation in addition to 8 paid holidays • Health, dental, and vision insurance offerings • Paid maternity and paternity leave • STD, LTD, and Life Insurance coverage • Professional development through training, conferences, meetups, certifications, and skill development • Opportunity to work on diverse projects and expand skills and stature in the tech community

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