Product Designer – UX, HCI

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BJAK

WebsiteLinkedInAll Job Openings

51 - 200 employees

🛍️ eCommerce

🛡️ Insurance

🏪 Marketplace

eCommerce • Insurance • Marketplace

BJAK is a leading online platform in Southeast Asia that offers comprehensive automobile insurance comparison services. The company enables Malaysian users to compare and purchase auto insurance from multiple insurers efficiently, providing considerable savings and convenience. BJAK is renowned for its user-friendly digital platform that allows quick insurance and road tax renewals, offering discounts up to 11%. With a strong emphasis on customer service, BJAK also provides 24/7 roadside assistance, accident support, and replacement vehicles. It is a pioneer in the insurance comparison sector in the region and has facilitated significant savings for millions of car owners.

📋 Description

• Design end-to-end user experiences for AI product surfaces, from concept to shipped product. • Create interaction patterns for human-AI workflows, including prompting, review, confirmation, correction, handoff, and recovery. • Design interfaces that help users understand what the AI is doing, what it knows, what it is unsure about, and what will happen next. • Turn complex, multi-step AI capabilities into flows that are clear, controllable, and usable in everyday contexts. • Work closely with product, engineering, and ML teams to define problems, test ideas, and ship quickly. • Produce wireframes, flows, prototypes, and high-fidelity designs for web and mobile. • Run lightweight user research and usability tests to identify friction, trust issues, and failure points. • Help define reusable HCI design patterns as the product and design system mature.

🎯 Requirements

• Experience as a product designer or UX designer, with a portfolio across web or mobile products. • Strong skills in interaction design, information hierarchy, and prototyping. • Proficiency in Figma and fast iteration workflows. • Ability to simplify complex systems and turn unclear product behavior into clear user experiences. • Experience working closely with product managers and engineers in fast-moving teams. • Comfort working with ambiguity and shaping solutions before requirements are fully defined. • Good judgment on usability, edge cases, and failure handling.

🏖️ Benefits

• Health insurance • Professional development opportunities