Senior Network Engineer

🔥 12 hours ago

🏄 California – Remote

🏄 California – Remote

💵 $125k - $140k / year

⏰ Full Time

🟠 Senior

🛜 Network Engineer / Network Administrator

👻 Ghost score 7%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Black Mountain Dynamics

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

🔒 Cybersecurity

💼 Consulting

🤝 B2B

Cybersecurity • Consulting • B2B

Black Mountain Dynamics is an IT and cybersecurity services firm that delivers enterprise-grade network security and managed IT solutions with a white-glove approach. With 25+ years of experience, they provide tailored cybersecurity services — including firewall and VPN management, endpoint protection, security auditing, strategy, and threat mitigation — for tech startups, growing mid-sized firms, VIP/private networks, and small public companies. They emphasize “cybersecurity by design,” 24/7 premium protection for high-demand clients, and helping small public companies meet SEC cybersecurity requirements, with a client base rooted in the Bay Area and beyond.

📋 Description

• Own highest-complexity escalations across network, security, identity, endpoint, SaaS, monitoring, and infrastructure issues • Lead troubleshooting for complex, recurring, architectural, or security-sensitive issues • Support Tier 2 engineers with deeper analysis, senior validation, architectural review, and risk assessment • Design, implement, troubleshoot, and support LAN, WAN, WLAN, firewall, VPN, VLAN, NAT/PAT, and segmentation environments • Configure, install, and maintain routers, switches, firewalls, wireless access points, and related network infrastructure • Lead network deployments, client buildouts, site changes, and infrastructure modernization efforts • Use PRTG, Unimus, and related tools to identify patterns, bottlenecks, outages, false positives, and repeat issues • Review firewall policies, logs, routing, wireless health, ISP issues, and client-impacting network events • Coordinate incident response for critical security events, including stabilization, communication, containment, remediation, documentation, and prevention follow-up • Conduct threat analysis, vulnerability review, and root cause analysis • Provide senior support for JumpCloud, Microsoft 365, Google Workspace, MDM, SSO/SAML, SCIM, JIT provisioning, and identity workflows • Troubleshoot SAML assertion errors, certificate issues, attribute mapping, provisioning failures, and authentication problems • Support Apple Business Manager/DEP, device enrollment, encryption enforcement, and endpoint management issues • Serve as a senior escalation point for NOC issues, after-hours escalations, monitoring alerts, and PagerDuty events • Improve alert handling procedures, escalation paths, and NOC documentation • Create and maintain technical documentation in Hudu, including network diagrams, troubleshooting guides, escalation procedures, client environment details, and post-incident notes • Produce RCA summaries, incident reports, technical recommendations, and standards documentation • Build repeatable SOPs and playbooks for complex issues • Partner with the Service Delivery Manager and Technical Project Manager on project handoffs into operations • Mentor Tier 1 and Tier 2 engineers through escalation review, troubleshooting, documentation, client communication, and technical standards • Drive continuous improvement in engineering processes, security practices, monitoring standards, documentation, escalation quality, and infrastructure reliability • Model blameless problem solving, security-first decisions, clear communication, and calm execution during incidents and ambiguity

🎯 Requirements

• 5+ years of experience configuring, supporting, and troubleshooting enterprise or MSP/MSSP technical environments • Bachelor's or Master's degree in Networking, Cybersecurity, Computer Science or a related field • Strong experience with network architecture, deployment, and troubleshooting across LAN, WAN, WLAN, VPN, firewalls, switching, routing, VLANs, NAT/PAT, and wireless • Experience with Palo Alto Networks, Juniper, Ruckus, Cisco, Aruba, Meraki, or similar platforms • Strong working knowledge of PRTG, Unimus, SIEM platforms, or related monitoring systems • Experience with EDR, firewall logs, vulnerability management, incident response, and threat analysis • Experience supporting JumpCloud, Microsoft 365, Google Workspace, SSO/SAML, SCIM, and MDM • Strong documentation habits using Hudu, ticketing platforms such as HaloPSA, and communication tools such as Slack • Ability to lead complex troubleshooting efforts and communicate clearly with clients, vendors, peers, and leadership • Experience mentoring junior engineers or acting as a senior escalation point • Ability to participate in on-call, NOC escalation, after-hours maintenance, or incident response as needed • Must reside in the Pacific Time Zone • Ability to travel approximately 10–20% and travel to client sites within the San Francisco Bay Area • Occasional travel to additional locations within the United States • Occasional evening or weekend work may be required • Participation in on-call, NOC escalation, or PagerDuty rotation may be required

🏖️ Benefits

• Performance-based bonuses • Health, dental, and vision insurance • 401(k) retirement plan with company match • Professional development opportunities and certification reimbursement • Paid time off and company holidays • Flexible work arrangements where applicable • Growth opportunities into broader technical leadership positions