Sales Customer Account Manager

🕒 August 20

🇺🇸 United States – Remote

💵 $70k - $87.5k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 7%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Blackbaud

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 Non-profit

🤝 B2B

💰 $6.5M Series A on 2000-02

SaaS • Non-profit • B2B

Blackbaud is a cloud software company that builds intelligent solutions for social impact, focusing on nonprofit organizations. It provides products and services for fundraising, donor management, engagement, and sector-specific cloud solutions to help charities, educational institutions, and other mission-driven organizations move faster and work smarter. Blackbaud also offers training, support, developer resources, a partner marketplace, and industry research through the Blackbaud Institute. The company emphasizes privacy, security, and corporate social responsibility.

📋 Description

• Own and develop a portfolio of nonprofit partners, driving retention, growth, and competitive win-backs • Identify and close new opportunities within existing accounts, including new initiatives, features, contract partners, and campaigns • Act as a trusted advisor to partners, consulting on engagement, fundraising performance, and donor outcomes • Deliver retention and growth pitches grounded in data, insight, and measurable impact • Forecast revenue and identify commercial risks and growth opportunities • Expand partner adoption of the JustGiving platform, including Digital Services, integrations, and new product features • Analyze and communicate insights on fundraiser and donor behavior, seasonal trends, and competitor activity • Build and maintain relationships with senior decision-makers and operational stakeholders • Coach partners to advocate for JustGiving within their supporter communities • Collaborate with Sales, Product, Marketing, Solutions Engineering, and Operations • Represent JustGiving at internal and external industry events across North America

🎯 Requirements

• 3+ years of experience in nonprofit sales, partner management, partner programs, or nonprofit operations • Strong background in operational execution within a B2B2C platform, marketplace, or social-impact environment • Experience working cross-functionally across commercial, product, technical, and operational teams

🏖️ Benefits

• Medical, dental, and vision insurance • Remote-flexible workforce • Wellness Programs • 401(k) program with employer match • Flexible paid time off • Generous Parental Leave • Donations for Doers • Pet insurance, legal and identity protection • Tuition reimbursement program