System Architect, Awareness to Revenue

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $117.2k - $157.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🏛️ Architect

👻 Ghost score 0%

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Blackbaud

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🤝 Non-profit

🤝 B2B

💰 $6.5M Series A on 2000-02

SaaS • Non-profit • B2B

Blackbaud is a cloud software company that builds intelligent solutions for social impact, focusing on nonprofit organizations. It provides products and services for fundraising, donor management, engagement, and sector-specific cloud solutions to help charities, educational institutions, and other mission-driven organizations move faster and work smarter. Blackbaud also offers training, support, developer resources, a partner marketplace, and industry research through the Blackbaud Institute. The company emphasizes privacy, security, and corporate social responsibility.

📋 Description

• Own platform-level architecture, standards, and technical direction for A2R platforms, including Salesforce • Govern data models, organizational structures, integration patterns, and platform release strategies • Guide integration and data architecture connecting Salesforce, marketing automation, and customer success platforms with data and analytics platforms • Define data contracts and Salesforce write-back patterns • Provide technical input on sales forecasting, quote-to-cash and pricing, contract lifecycle management, customer success, and marketing automation capabilities • Advise on platform-level integration points for AI agents and automation • Own the shared technical and architectural vision within the Agile Release Train • Align agile teams to a common technical direction sprint to sprint • Define architectural enablers and non-functional requirements and manage enablement capacity in the ART backlog • Partner with the A2R Solution Architect and Enterprise Architecture • Participate in PI Planning, System Demos, and Inspect & Adapt events • Mentor engineering teams on technical approach and architectural best practices • Identify and mitigate technical risk • Ensure platform configurations meet security, privacy, and data governance standards • Promote Lean-Agile principles, DevSecOps, and continuous delivery practices

🎯 Requirements

• 10+ years of industry experience designing and implementing technical solutions • 5+ years of experience in a platform, system, or solution architecture role • Hands-on architecture-level experience with at least two platform categories: CRM, data and analytics, IT service management/workflow automation, or enterprise resource planning platforms • Experience working in a SAFe environment or other scaled Agile framework, including PI Planning and ART-level ceremonies • Working knowledge of data model governance, integration patterns, and release/lifecycle management within a major SaaS platform • Ability to deliver technical solutions meeting quality, security, and operability requirements at platform level • Strong communication and stakeholder engagement skills • Ability to mentor engineers and influence technical direction without formal authority • Salesforce platform architecture experience, including data model design, integration patterns, quote-to-cash and pricing workflows, and embedded AI agents (preferred) • Modern data and analytics platform experience, including data contracts, lakehouse architecture, and propensity/ML data pipelines (preferred) • Enterprise resource planning platform architecture and/or IT service management/workflow automation platform architecture experience (preferred) • Familiarity with marketing automation, customer success, and revenue technology ecosystems (preferred) • Familiarity with AI agent platforms and governance considerations (preferred) • SAFe Architect Certification or SAFe certification, or willingness to obtain (preferred)

🏖️ Benefits

• Medical, dental, and vision insurance • Remote-flexible workforce • Wellness Programs • 401(k) program with employer match • Flexible paid time off • Generous Parental Leave • Donations for Doers • Pet insurance, legal and identity protection • Tuition reimbursement program