
1 - 10 employees
🏥 Healthcare
⚕️ Healthcare Insurance
Healthcare • Healthcare Insurance
Blackbird Health is a mental health practice dedicated to assisting kids and young adults with social, developmental, and school-related challenges. For nearly a decade, Blackbird Health has been eliminating the trial and error from diagnosis and treatment to achieve faster and more effective outcomes. It offers a virtual-first model with optional in-person care, providing quick service through personalized assessments, diagnoses, and treatments. The practice specializes in addressing issues such as anxiety, depression, ADHD, autism, and more, utilizing a comprehensive range of therapies and support systems.
🔥 19 hours ago
🇺🇸 United States – Remote
💵 $65k - $72k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏥 Clinical Operations
🚫👨🎓 No degree required
👻 Ghost score 20%
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1 - 10 employees
🏥 Healthcare
⚕️ Healthcare Insurance
Healthcare • Healthcare Insurance
Blackbird Health is a mental health practice dedicated to assisting kids and young adults with social, developmental, and school-related challenges. For nearly a decade, Blackbird Health has been eliminating the trial and error from diagnosis and treatment to achieve faster and more effective outcomes. It offers a virtual-first model with optional in-person care, providing quick service through personalized assessments, diagnoses, and treatments. The practice specializes in addressing issues such as anxiety, depression, ADHD, autism, and more, utilizing a comprehensive range of therapies and support systems.
• Manage day-to-day scheduling, rescheduling, and PTO tracking • Coordinate unexpected provider call-outs, schedule coverage, and system adjustments • Handle non-clinical patient complaints and requests • Log tracking data and route non-clinical crises to appropriate leaders • Coordinate meetings for the Medical Services Director • Manage IT requests and update internal FAQs • Prepare operational reports • Collaborate with MS Operations teammates on shift, function, or specialty coverage
• 2–4+ years of experience in healthcare operations, medical scheduling, clinic coordination, or a high-volume virtual operations support environment • High comfort level with Electronic Medical Records (EMR) software; Athena preferred • Experience with Slack/Teams and spreadsheet/data management • Ability to support a flexible operational schedule, including evening, weekend, and rotating on-call coverage • Exceptional verbal and written communication skills • Ability to navigate sensitive healthcare conversations professionally • Successful completion of standard healthcare background check and credentialing verification
• Professional development • Opportunities to share expertise • Flexible operational schedule • Remote work
Apply Now🔥 22 hours ago
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