Senior AI Engineer

🕒 2 days ago

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Blend360

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

🏨 Hospitality

✈️ Travel

💰 $100M Private Equity Round on 2022-08

Healthcare • Hospitality • Travel

Blend360 is a professional services company specializing in AI, data analytics, and data-driven solutions. They work with Fortune 1000 and large enterprise brands to tackle significant challenges by integrating people and artificial intelligence. Blend360 focuses on several domains including business intelligence, data engineering, data science, MLOps, and data governance. Their industries of expertise encompass financial services, energy, healthcare and life sciences, retail, technology, media & telecom, and travel & hospitality. Blend360 is recognized for their AI and data solutions, having earned accolades such as "AI-Enabling Solution of the Year" and being listed among the "Top Generative AI Service Providers 2024.

📋 Description

• Design and implement autonomous AI agents to qualify inbound leads against Ideal Customer Profile (ICP) criteria. • Develop AI-powered workflows that leverage external data sources and CRM history for lead enrichment and qualification. • Build intelligent email agents capable of categorizing customer intent and generating context-aware responses using Large Language Models (LLMs). • Develop and maintain Retrieval-Augmented Generation (RAG) solutions to provide AI agents with instant access to sales enablement content, including pricing, case studies, and competitive intelligence. • Ensure seamless synchronization of AI agent activities with Salesforce and/or HubSpot to maintain accurate CRM records and reporting. • Optimize AI agent performance through prompt engineering, reasoning loop improvements, and continuous experimentation. • Conduct A/B testing to improve lead qualification accuracy and meeting conversion rates. • Collaborate with Sales, Solutions Engineering, and GTM stakeholders to continuously enhance AI-driven sales processes. • Monitor AI agent performance, identify improvement opportunities, and implement scalable solutions.

🎯 Requirements

• 4+ years of experience in Growth Engineering, Solutions Engineering, Sales Engineering, or a similar role within a B2B SaaS environment. • Hands-on experience building AI agents using Agent-as-a-Service platforms (such as 11x, Regie.ai, or Lyzr) or frameworks including LangChain and LangGraph. • Strong understanding of Large Language Models (LLMs), including GPT-4o, Claude, or similar technologies. • Experience implementing Retrieval-Augmented Generation (RAG) architectures. • Deep expertise with CRM platforms such as Salesforce and/or HubSpot. • Experience working with Sales Engagement platforms including Salesloft or Outreach. • Familiarity with sales intelligence platforms such as ZoomInfo and 6sense. • Strong analytical mindset with experience designing experiments and optimizing AI systems through prompt engineering and A/B testing. • Excellent communication and collaboration skills in cross-functional environments. • Self-driven, highly organized, and comfortable working in a fast-paced remote environment. • Advanced English level is required for written and verbal communication.

🏖️ Benefits

• Every day lunches! (headquarters): Vegetarian, vegan, gluten and sugar free options. • Gourmet meals every Friday with our on-site chef! • Flexible working options to help you strike the right balance. • All the equipment you need to harness your talent (Macbook and accessories). • Snacks and beverages available everyday (headquarters). • After office events, football, tennis and game nights (headquarters). • Everyone is welcome to join our football league every Wednesday’s and Friday’s. • Challenge your teammates to a pool game and win the office’s trophy! • Tennis courts available for friendly matches. • Not a sports person? Don’t worry, we also have chess championships, game and music nights for you to join! • Learning opportunities: AWS Certifications (we are AWS Partners). • Study plans, courses and other certifications. • English Lessons. • Learn from your teammates on our Tech Tuesdays! • Mentoring and Development opportunities to shape your career path. • Anniversary and birthday gifts. • Great location and even greater teammates!