Account Manager – Business Development Representative

🕒 May 22

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Bloomerang

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2012

🤝 Non-profit

☁️ SaaS

🤲 Charity

💰 $33M Debt Financing on 2021-02

Non-profit • SaaS • Charity

Bloomerang is a community-focused nonprofit donor management software designed to deliver a better giving experience and help organizations thrive. It offers a comprehensive platform tailored for nonprofits, including features such as donor database management, marketing and engagement tools, reporting and analytics solutions, and volunteer and membership management systems. Bloomerang aims to enhance donor retention and increase fundraising efficacy by equipping nonprofits with the tools they need to nurture relationships and drive donations. Trusted by over 23,000 organizations, Bloomerang helps nonprofits raise more funds and create lasting change through streamlined operations and an intuitive user experience.

📋 Description

• Act as an expert on how Bloomerang’s fundraising, donor, and volunteer management solutions transform nonprofits to help them achieve their mission. • Engage inbound inquiries and re-engage past prospects from the Bloomerang customer base, ensuring rapid follow-up and maximize conversion rates. • Qualify/Disqualify inbound leads via phone, email and live chat, qualifying upsell prospects and scheduling meetings for Account Managers. • Create & nurture a 90-day rolling pipeline of high-quality potential meetings from leads, using creative and strategic outreach to warm them up and convert to qualified meetings. • Collaborate with marketing and sales, providing feedback on lead quality and helping refine messaging to improve conversion rates. • Consistently meet (and ideally exceed) business development KPIs, including response time, lead-to-meeting conversion rate and pipeline influence rate. • Ensure the accurate maintenance of sales data and lead tracking through Salesforce, Qualified Chat, Chilipiper and Outreach, maintaining a record of all interactions and progress to ensure a seamless handoff.

🎯 Requirements

• 1+ year of sales experience (SDR, BDR, or sales internship preferred) or business experience and a strong interest in SaaS sales. • A passion for helping nonprofits and a desire to understand their challenges. • A self-starter mentality with the ability to adapt and push yourself every day without relying on warm leads. • Resilience and persistence—ability to overcome rejection and use it as a learning opportunity. • Strong communication and storytelling skills—both written and verbal to engage with senior leaders, and handle objections without hesitation. • A curious and coachable mindset with a drive to continuously improve and ask the right questions to understand nonprofit needs and challenges. • Familiarity with Salesforce, Outreach, Chilipiper is a plus. • Ability to actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's mission.

🏖️ Benefits

• Health + Wellness: Generous health, vision, and dental insurance options • Time Off: Competitive PTO package including 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, and paid parental leave • 401k: 401k match to help invest in your future • Equipment: Everything you need to be successful shipped right to your door.