Implementation Manager

🔥 2 hours ago

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Blooming Health

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🏥 Healthcare

🏛️ Government

☁️ SaaS

💰 $26M Series A - Blooming Health on 2025-04

Healthcare • Government • SaaS

Blooming Health is an AI-powered, HIPAA-compliant omnichannel care-management SaaS platform that automates screening, outreach, referrals, and closed-loop follow-up to connect vulnerable populations to social and medical supports. Trusted by 1,500+ organizations across 25 states, Blooming Health runs multilingual voice, SMS, and email journeys, integrates with EHRs via FHIR/HL7/APIs, and supports use cases including post-discharge outreach, social referral management, community care hubs, and AI-assisted Medicaid and SNAP recertification. It serves healthcare organizations, government agencies, and community-based organizations to increase program participation, reduce readmissions, and meet reporting and compliance requirements.

📋 Description

• Lead and manage the end-to-end implementation process for new initiatives and strategic projects, as well as on-going required projects. • Develop detailed project plans, timelines, and milestones. • Coordinate with internal and external stakeholders to ensure timely delivery of project components. • Monitor project progress and adjust plans as needed to meet deadlines. • Collaborate with the product and engineering teams to address technical requirements and ensure implementation plan. • Ensure quality assurance checks and testing to ensure successful deployment. • Regularly update clients/external and internal teams on project status. • Proactively identify potential issues and work to resolve them before they impact the project. • Provide clear documentation and report to stakeholders throughout the project lifecycle. • Conduct post-implementation reviews with clients and internal stakeholders to gather feedback and identify areas for improvement.

🎯 Requirements

• Bachelor's degree and 3+ years of relevant experience in leading and implementing projects end-to-end • Strong knowledge of and experience in the Healthcare/Non-Profit/Government sector, preferably with Medicare/Medicaid/AAAs/CBOs • Experience with complex B2B SaaS implementation • Excellent communication, interpersonal, and problem-solving skills • Exceptional data and analytical skills • Superior skills in multitasking, prioritizing and hustling to take projects to the finish line • Ability to work independently with a hands-on approach and as part of a team, with a self-driven and results-oriented approach. • Ability to operate effectively and adapt to the changing environment in an early stage startup.

🏖️ Benefits

• Medical, dental, and vision coverage • Fully remote work environment • Unlimited PTO • Growth opportunities as the company scales • Options to work hybrid from the NYC office