
5001 - 10000 employees
Founded 1996
Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System. BMC delivers a model of healthcare where innovative and equitable care empowers all patients to thrive. As a premier academic medical center in Boston, a national leader in clinical care, and the largest essential hospital in New England, BMC’s world-class clinicians provide comprehensive care in more than 70 specialties and subspecialties.
🔥 5 minutes ago
🍂 Massachusetts – Remote
💵 $62.5k - $91k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🪙 Affiliate Manager
🚫👨🎓 No degree required
👻 Ghost score 0%
Where this job comes from
Posted on Boston Medical Center (BMC)'s careers page, not through a job board
First seen by Remote Rocketship 5 minutes ago
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5001 - 10000 employees
Founded 1996
Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System. BMC delivers a model of healthcare where innovative and equitable care empowers all patients to thrive. As a premier academic medical center in Boston, a national leader in clinical care, and the largest essential hospital in New England, BMC’s world-class clinicians provide comprehensive care in more than 70 specialties and subspecialties.
• Compile, analyze, and interpret revenue cycle data to identify trends, patterns, and process-improvement opportunities • Generate reports and dashboards tracking billing, collections, and reimbursement KPIs • Provide analytical insights and recommendations to optimize revenue cycle performance • Review and collaborate with vendors on late charges, including late charge and late replacement claims with appropriate Type of Bill • Participate in internal audits and quality assurance activities • Review, reconcile, and correct clearinghouse edits, including complex accounts or payers • Contact insurance companies, government agencies, patients, and other customers by phone, email, or correspondence to support claim submission and resubmission • Use insurance and third-party websites to gather required information • Answer billing and payment questions • Document correspondence and conversations in patient accounts or phone logs • Review no-response work queues with third-party payer vendors to resolve outstanding claims • Research account histories, patient encounters, charts, charge and payment histories, account and claim status changes, and payer remittance advice • Research underpaid claims and contract discrepancies; escalate Epic or legacy contract-management issues • Review account balances, resolve discrepancies, attach documentation, amend account data, gather information, and resubmit corrected claims • Forward denials to appropriate Epic work queues or outsourced business partners • Monitor Medicare, Medicaid, Health Safety Net, and RAC policy updates and raise concerns • Monitor and update outstanding accounts receivable balances in Epic for insurance, self-pay, and credits • Report workgroup-impacting changes to management • Advise management of potential compliance issues • Attend in-services and payer seminars and maintain current regulatory documentation
• Bachelor’s degree in Business/Healthcare related field preferred or equivalent combination of formal education and work experience • 2 to 3 years of on-the-job training or experience in healthcare billing and collections, including Medicare, Medicaid, Blue Cross, HMO, and commercial insurance • Knowledge of healthcare billing and collection processes, federal and state collection laws, legal collection practices, and collection techniques • Knowledge of and experience with Epic Resolute preferred • General knowledge of medical billing and collections processes preferred • General knowledge of healthcare terminology preferred • Knowledge of contracted payers preferred • Proficiency in Microsoft Suite, specifically Excel, Word, and Outlook • Technical proficiency within Resolute Hospital and Professional billing and ability to navigate Epic modules for account research • Ability to navigate payer websites and portals for remittance research and information gathering • Proficiency with medical billing and remittance forms and processes, including 835 and 837 files and UB04 and CMS-1500 (HCFA) forms • May require proficiency with BMC’s legacy systems • Must adhere to BMC’s RESPECT behavioral standards • Must maintain knowledge of applicable billing regulations, HIPAA privacy and security regulations, and relevant state and federal laws • Certificates, licenses, and registrations: None
• Medical, dental, vision, and pharmacy benefits • Discretionary annual bonuses • Merit increases • Flexible Spending Accounts • 403(b) savings matches • Paid time off • Career advancement opportunities • Resources to support employee and family well-being
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