Manager III – PM Lending Operations

Job not on LinkedIn

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $81.4k - $151.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BMO U.S.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.

📋 Description

• Provide day-to-day delivery of critical lending operations processes, including loan administration and servicing activities • Support payments, transactions, service requests, administrative activities, and stakeholder inquiries within relevant service level agreements • Collaborate with stakeholders to improve processes and workflows and achieve business results • Foster BMO’s purpose, values, strategy, diversity, and inclusion • Set goals, define expected outcomes, and ensure accountability • Build interdependent teams across functional and operating groups • Attract, retain, and develop talent • Improve team performance, coach employees, recognize performance, and manage poor performance • Act as a trusted advisor to the assigned business/group • Recommend and implement solutions based on analysis of business issues and implications • Identify emerging issues and trends to inform decision-making • Support strategic initiatives with internal and external stakeholders • Communicate with internal business partners and external customers regarding inquiries • Integrate information from multiple sources for efficient processes, enhanced analysis, and streamlined reporting • Monitor and track performance and address issues • Build and manage change management plans and activities • Develop communication plans, tailored messaging, and distribution channels • Develop and manage a business/group program and recommend enhancements • Fulfill routine and non-routine transactions, inquiries/requests, and audit/reconciliation activities • Analyze and resolve complex issues; act as backup to team members and the manager • Evaluate exceptions and engage senior management when required • Provide input into business program planning and implementation • Execute timely, accurate, and efficient service • Lead or participate in process and system continuous improvement initiatives • Design and develop tools and training programs and may deliver training • Act as day-to-day vendor contact and support vendor solution implementation and maintenance • Process service requests, transactions, and activities accurately within SLAs and policies • Respond consistently and knowledgeably to stakeholder questions and requests • Follow policies and procedures to execute daily activities and meet SLAs • Check and reconcile information and documentation for accuracy and completeness • Identify and resolve discrepancies and escalate issues as needed • Data enter, review, and verify loan information and documentation • Manage documentation and maintain proper records • Communicate and collaborate with internal and external stakeholders • Help develop and implement new processes and systems and improve existing ones • Maintain understanding of regulatory requirements and operational risks • Support development of tools and delivery of training • Provide specialized consulting, analytical, and technical support • Independently identify, diagnose, and solve problems within established rules • Take measured risks while protecting the bank through BMO’s Risk Management Framework and approved Risk Appetite

🎯 Requirements

• Typically between 5 - 7 years of relevant experience • Post-secondary degree in related field of study or equivalent combination of education and experience • In-depth knowledge and experience using relevant systems and technology • In-depth knowledge and understanding of the business unit’s key products and services, processes and controls • In-depth knowledge of the risk and regulatory requirements of the business • In-depth prioritization skills • In-depth PC skills, including MS Word, Excel, and PowerPoint • Ability to multi-task in a fast-paced environment • Deep knowledge and technical proficiency gained through extensive education and business experience • In-depth verbal and written communication skills • In-depth collaboration and team skills • In-depth analytical and problem-solving skills • In-depth influence skills • In-depth data-driven decision-making skills • Ability to work in Virtual, CA, USA

🏖️ Benefits

• Performance-based incentives • Discretionary bonuses • Health insurance • Tuition reimbursement • Accident and life insurance • Retirement savings plans • In-depth training and coaching • Manager support • Network-building opportunities • Tools and resources to reach new milestones • Equal employment opportunity and reasonable accommodations