Senior Manager, Fraud Incident Management

Job not on LinkedIn

🔥 0 minutes ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

💵 $102k - $190k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BMO U.S.

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🛡️ Insurance

💼 Consulting

📦 Logistics

Insurance • Consulting • Logistics

BMO U. S. is a diversified financial services company operating in the United States. It offers a broad range of financial products and services including personal and business banking, mortgage services, investments, financial planning, insurance, and wealth management. Additionally, it provides commercial loans, commercial mortgages, and other financial solutions tailored for small businesses and large enterprises. The company places a strong emphasis on customer service and offers digital and cross-border banking solutions to meet the needs of diverse clients. BMO U. S. is also involved in asset management and capital markets operations, making it a full-service financial institution.

📋 Description

• Plan, develop, and deliver initiatives and programs for awareness, effective response, and operational readiness during large-scale fraud events • Bring together security, business, and corporate-function stakeholders to understand threats and mitigate them • Respond to and report crisis/incident activities, including notification, escalation, and coordination of BMO resources • Foster a culture aligned with BMO’s purpose, values, and strategy • Promote diversity and inclusion through aligned values and behavior • Set inspirational goals, define expected outcomes, and ensure accountability • Build interdependent teams across functional and operating groups • Attract, retain, and develop top talent • Improve team performance, recognize and reward performance, coach employees, support development, and manage poor performance • Develop exercises and training for stakeholders’ crisis-risk mitigation responsibilities • Manage stakeholder training and implementation of crisis management processes, playbooks, tools, case management, and reporting • Execute event thresholds and case management processes for effective communication throughout event lifecycles • Partner with the Threat Exercise program to test and prepare crisis management processes and operations • Manage crisis response, leading analyses, response, and reporting activities • Coordinate BMO resources to resolve fraud-related emergencies • Lead change management programs, including readiness assessments, planning, stakeholder management, execution, evaluation, and sustainment • Ensure operational readiness to address threats across functions and business lines • Develop communications strategies and ensure consistent messaging • Serve as a specialist resource to senior leaders and stakeholders at a group/enterprise-wide level • Address complex, ambiguous, and non-routine problems creatively • Implement changes in response to shifting trends • Apply BMO’s Risk Management Framework and make risk-informed decisions aligned with business strategy, policies, laws, and regulations

🎯 Requirements

• Typically 7+ years of relevant experience • Post-secondary degree in related field of study or equivalent combination of education and experience • Experience working in a security operations or a fusion center • Fraud knowledge • Expert presentation skills • Seasoned professional with a combination of education, experience and industry knowledge • In-depth / Expert verbal and written communication skills • In-depth / Expert analytical and problem solving skills • In-depth / Expert influence skills • In-depth / Expert collaboration and team skills, with a focus on cross-group collaboration • Able to manage ambiguity • In-depth / Expert data-driven decision-making skills

🏖️ Benefits

• Performance-based incentives • Discretionary bonuses • Health insurance • Tuition reimbursement • Accident and life insurance • Retirement savings plans • In-depth training and coaching • Manager support • Network-building opportunities • Tools and resources to reach new milestones