Enrollment Advisor

🕒 6 days ago

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 15%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BoldAge PACE

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2021

🏥 Healthcare

Healthcare

BoldAge PACE is a healthcare organization that operates PACE (Program of All-Inclusive Care for the Elderly) centers and services to help older adults remain independent at home. It provides comprehensive, coordinated care including primary care, specialty care, dental, vision, hearing, in-home support, transportation to appointments and centers, and social/activities through community centers. BoldAge PACE serves participants across multiple U. S. locations (e. g. , CA, IL, IN, KY, NJ, OH, SC) and focuses on making healthcare simple and centered around the participant.

📋 Description

• Serve as the first and primary point of contact for new referrals and early-stage prospects • Execute rapid first outreach to every new referral within the target of 30 minutes • Reach prospects and caregivers by phone, text, and email • Manage a high-volume pipeline and prioritize outreach and follow-up • Conduct tailored needs assessments and determine general eligibility and alignment with PACE services • Explain PACE services, eligibility criteria, and the enrollment process • Connect PACE's value to each prospect's circumstances • Secure a defined next commitment for every interaction • Determine funnel placement, prospect pathway, follow-up cadence, and whether to disqualify or mark leads lost • Initiate required documentation and Medicaid verification with Participant Benefit Specialists • Maintain accurate, timely CRM documentation in Aline • Collect consents, medical records, and required forms • Maintain communication with referral sources • Execute warm handoffs of qualified prospects to the Enrollment Navigator • Participate in team meetings, training, and ongoing development • Maintain compliance with PACE marketing, outreach, communication, permission-based, and CMS requirements • Support organizational quality initiatives and operations

🎯 Requirements

• Bachelor's degree in Business, Healthcare Administration, Marketing, Communications, or a related field preferred; equivalent experience considered • Minimum of 3 years of experience in inside sales, healthcare enrollment, patient access, admissions, or a high-volume call center environment • Demonstrated success managing a sales pipeline, qualifying leads, and achieving conversion or enrollment goals • Experience using CRM systems (Aline, Salesforce, or similar) and maintaining accurate documentation • Healthcare, Medicare/Medicaid, PACE, or senior services experience preferred • Bilingual (English/Spanish) preferred, where applicable • Reliable transportation • Valid driver's license • Minimum state-required liability auto insurance • Medical clearance for communicable diseases and up-to-date immunizations before direct participant contact • Comprehensive criminal background check, potentially including federal and state Medicare/Medicaid exclusion lists, criminal history, education verification, license verification, reference check, and drug screening

🏖️ Benefits

• Medical/Dental • Generous Paid Time Off • 401K with Match (match begins after one year of employment) • Life Insurance • Tuition Reimbursement • Flexible Spending Account • Employee Assistance Program • Training and career development • Equal employment opportunities

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