Bolt Farm Treehouse
11 - 50 employees
Founded 2015
🏨 Hospitality
✈️ Travel
👥 B2C
Hospitality • Travel • B2C
Bolt Farm Treehouse is an adults-only (21+) luxury, nature-immersive resort located on a private mountaintop in Whitwell, Tennessee (near Chattanooga). The property offers a small collection of highly curated, private stays — including luxury treehouses, domes, and mirrored cabins — each designed for two guests and equipped with amenities like hot tubs, outdoor showers, kitchenettes, and panoramic valley views. Bolt Farm emphasizes privacy, unplugging, and relationship-focused experiences with done-for-you meals, wellness services, concierge planning, and limited weekly availability to preserve exclusivity. The brand is positioned as a premier romantic getaway and has been featured in outlets such as Travel + Leisure, Forbes, Condé Nast, Southern Living, and Garden & Gun.
Appointment Setter – Inbound Calls Only, Luxury Hospitality
Job not on LinkedIn
🔥 1 minute ago
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Bolt Farm Treehouse
11 - 50 employees
Founded 2015
🏨 Hospitality
✈️ Travel
👥 B2C
Hospitality • Travel • B2C
Bolt Farm Treehouse is an adults-only (21+) luxury, nature-immersive resort located on a private mountaintop in Whitwell, Tennessee (near Chattanooga). The property offers a small collection of highly curated, private stays — including luxury treehouses, domes, and mirrored cabins — each designed for two guests and equipped with amenities like hot tubs, outdoor showers, kitchenettes, and panoramic valley views. Bolt Farm emphasizes privacy, unplugging, and relationship-focused experiences with done-for-you meals, wellness services, concierge planning, and limited weekly availability to preserve exclusivity. The brand is positioned as a premier romantic getaway and has been featured in outlets such as Travel + Leisure, Forbes, Condé Nast, Southern Living, and Garden & Gun.
📋 Description
• Answer inbound guest calls Monday–Friday, 9:00am–5:00pm, typically 5–10 calls per hour • Have brief conversations covering travel dates, occasion, and number of guests • Transfer callers live to an available booking specialist or schedule a same-day or next-day call • Return after-hours calls each morning • Keep the monthly missed-call rate under 12% • Route guests to the appropriate booking specialist for Bolt Farm Treehouse’s luxury retreats
🎯 Requirements
• Warm, friendly, and composed phone presence • Service-first approach • Reliability and consistency answering calls throughout the workday • Ability to stay composed and route calls accurately during busy periods • Comfortable using a computer-based phone system, CRM, and calendar tool • Quiet home workspace and reliable high-speed internet • Availability Monday–Friday, 9:00am–5:00pm in the local time zone, coordinated with coverage needs • Customer service, receptionist, hospitality, front desk, call center, or scheduling experience is a plus • Must be able to work in the United States; some state restrictions apply
🏖️ Benefits
• $500/month performance bonus for maintaining a missed-call rate under 12% • Additional $500 team bonus when the company hits its monthly goal • Overtime eligibility • Full-time W-2 employee status • Fully remote work from anywhere in the U.S. (some state restrictions apply) • One-on-one training during the first 1–2 weeks • Weekends off
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