Inbound Appointment Setter

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🔥 2 minutes ago

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Logo of Bolt Farm Treehouse

Bolt Farm Treehouse

11 - 50 employees

Founded 2015

🏨 Hospitality

✈️ Travel

👥 B2C

Hospitality • Travel • B2C

Bolt Farm Treehouse is an adults-only (21+) luxury, nature-immersive resort located on a private mountaintop in Whitwell, Tennessee (near Chattanooga). The property offers a small collection of highly curated, private stays — including luxury treehouses, domes, and mirrored cabins — each designed for two guests and equipped with amenities like hot tubs, outdoor showers, kitchenettes, and panoramic valley views. Bolt Farm emphasizes privacy, unplugging, and relationship-focused experiences with done-for-you meals, wellness services, concierge planning, and limited weekly availability to preserve exclusivity. The brand is positioned as a premier romantic getaway and has been featured in outlets such as Travel + Leisure, Forbes, Condé Nast, Southern Living, and Garden & Gun.

📋 Description

• Answer inbound guest calls Monday–Friday, 9am–5pm • Have brief conversations about travel dates, occasion, and number of guests • Transfer callers live to an available booking specialist • Schedule callers on a specialist’s calendar for the same day or next day • Return calls received after hours each morning • Keep the monthly missed-call rate under 12% • Route guests to the appropriate booking specialist for Bolt Farm Treehouse’s romantic luxury retreats

🎯 Requirements

• Warm, friendly, and composed phone presence • Service-first approach • Reliable and consistent availability • Ability to stay composed when busy and route calls accurately • Comfortable using a computer-based phone system, CRM, and calendar tool • Quiet home workspace and reliable high-speed internet for taking calls all day • Ability to work Monday–Friday, 9:00am–5:00pm in a local time zone coordinated with coverage needs • Customer service, receptionist, hospitality, front desk, call center, or scheduling experience is a plus • Must be authorized to work in the United States or indicate whether employment visa sponsorship will be required

🏖️ Benefits

• Performance bonus: $500/month every month the missed-call rate stays under 12% • Team bonus: an additional $500 in any month the company hits its monthly goal • Overtime eligibility • One-on-one training over the first 1–2 weeks • Weekends off • Fully remote work from anywhere in the U.S.

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