Receptionist

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $23 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

Apply Now
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Logo of Bolt Farm Treehouse

Bolt Farm Treehouse

11 - 50 employees

Founded 2015

🏨 Hospitality

✈️ Travel

👥 B2C

Hospitality • Travel • B2C

Bolt Farm Treehouse is an adults-only (21+) luxury, nature-immersive resort located on a private mountaintop in Whitwell, Tennessee (near Chattanooga). The property offers a small collection of highly curated, private stays — including luxury treehouses, domes, and mirrored cabins — each designed for two guests and equipped with amenities like hot tubs, outdoor showers, kitchenettes, and panoramic valley views. Bolt Farm emphasizes privacy, unplugging, and relationship-focused experiences with done-for-you meals, wellness services, concierge planning, and limited weekly availability to preserve exclusivity. The brand is positioned as a premier romantic getaway and has been featured in outlets such as Travel + Leisure, Forbes, Condé Nast, Southern Living, and Garden & Gun.

📋 Description

• Answer inbound guest calls Monday–Friday, 9am–5pm, typically 5–10 calls per hour • Return calls received after hours each morning • Have brief conversations covering travel dates, occasion, and number of guests • Transfer callers live to available booking specialists • Schedule callers on a specialist’s calendar for the same day or next day • Keep the monthly missed-call rate below 12% • Route guests to the appropriate booking specialist without cold calling or sales pitching

🎯 Requirements

• Warm, friendly, and composed phone presence • Service-first approach • Reliable and consistent availability • Ability to stay composed and make correct routing decisions during busy periods • Comfortable using a computer-based phone system, CRM, and calendar tool • Quiet home workspace and reliable high-speed internet • Ability to commit to Monday–Friday, 9am–5pm schedule • Customer service, receptionist, hospitality, front desk, call center, or scheduling experience is a plus • Must be authorized to work in the United States or otherwise answer the employer’s sponsorship question • Resume and voice recording required during application

🏖️ Benefits

• $500/month performance bonus when the missed-call rate stays under 12% • Additional $500 team bonus in months the company hits its monthly goal • Approximately $54,000/year total earning potential with bonuses • Overtime eligibility • Full-time W-2 employment • Fully remote work from anywhere in the U.S. (some state restrictions apply) • One-on-one training during the first 1–2 weeks • Weekends off

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