Senior Enterprise Account Lead – Customer Success

🕒 April 12

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Brandlight

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

☁️ SaaS

🤖 Artificial Intelligence

🏢 Enterprise

💰 $5.8M Pre seed on 2025-05

SaaS • Artificial Intelligence • Enterprise

Brandlight is an enterprise SaaS platform that helps Fortune 500 and large marketing teams measure, optimize, and attribute their brand visibility across AI-driven search, agents, and ads. It analyzes AI engines' answers, crawlers, citations, and data sources to provide visibility and sentiment intelligence, technical health checks, content guidance, partnership insights, and ROI attribution, with white-glove services and SOC 2 Type II compliance.

📋 Description

• Own enterprise accounts end-to-end, from onboarding to renewal and expansion • Lead onboarding and adoption to ensure customers realize value quickly and consistently • Build and maintain strong relationships with senior stakeholders (VP+), including economic buyers • Drive renewals and expansions through clear value articulation and consultative engagement • Identify risks, opportunities, and leverage points across each account • Surface customer insights that inform product direction, positioning, process, and pricing. • Partner closely with Product, Sales, and R&D to deliver customer outcomes

🎯 Requirements

• 7+ years of experience managing enterprise accounts, with ownership of renewals and expansions • Experience working directly with Fortune 500 marketing leadership (CMO / VP level) • Strong ability to understand customer business objectives and clearly articulate product value • Comfortable leading conversations as the domain expert, even when challenged with new information • Consultative and adaptable; able to operate effectively without rigid playbooks • Strong executive communication skills and a trusted-advisor presence • Solid understanding of product and strong analytical judgment • Highly organized, dependable, and consistent in execution • Strong sense of ownership with reliable follow-through