Family Access Manager, Skeletal Dysplasia

🔥 15 hours ago

🇺🇸 United States – Remote

💵 $185k - $230k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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BridgeBio

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🏥 Healthcare

🧬 Biotechnology

💊 Pharmaceuticals

Healthcare • Biotechnology • Pharmaceuticals

BridgeBio is a biotechnology company focused on designing transformative medicines for patients with genetic diseases. It employs a novel approach to drug development by integrating finance with science to deliver solutions as efficiently as possible. The company is committed to developing not only life-changing drugs but also leaders in the field, encouraging hands-on engagement and the pursuit of innovation. BridgeBio actively seeks investment to help achieve its mission of providing solutions for unique patient populations with unmet needs. Headquartered in Palo Alto, CA, BridgeBio emphasizes bridging the gap between scientific advancements and patient care.

📋 Description

• Engage with families/care partners on access, affordability, and reimbursement processes for BridgeBio’s commercialized skeletal dysplasia asset • Educate families/care partners on access, affordability, and reimbursement processes • Build family support program awareness and execute new product launch activities • Collaborate with the Director of Family Access Managers and internal colleagues on patient services goals and brand strategies • Provide family-facing access and affordability support for infigratinib • Ensure a compliant, positive patient journey with BridgeBio stakeholders • Evaluate and implement family access opportunities within a specific geographic area • Resolve access and affordability issues by phone or face-to-face • Direct access support among consented families, hubs, pharmacies, prescriber offices, and support organizations • Coordinate missing-information follow-ups with the hub partner • Manage relationships between ForgingBridges and consented patients • Onboard new families to ForgingBridges and manage program status changes • Control information and communications workflows with families • Collaborate with Patient Advocacy and attend advocacy meetings and events • Facilitate in-person education for families/care partners • Report compliant insights and findings to Brand Marketing and Commercial functions • Handle protected health information according to BridgeBio policy • Attend national sales meetings, conferences, and regional events as needed • Develop and execute tactical access plans and role metrics • Provide strategic and tactical input for continuous improvement • Perform additional assigned responsibilities • Report to the Director of Family Access Managers

🎯 Requirements

• BA/BS degree is preferred • Minimum of 5-8 years of Biotech/Pharma experience; Patient services, Market Access, and hub experience preferred • Rare Disease experience is preferred • Strong communication and interpersonal skills • Ability to work independently and in a team environment • Demonstrate confidence in building rapport with families/care partners • Must have a strong foundation and experience working closely with patient support programs including copay, cost sharing programs, affordability design, and hub models for medical and pharmacy benefit products • Comprehend the complex environment of the specialty market, buy and bill, retail market, reimbursement/access challenges, as well as the OIG/CMS/legal guidelines for offering patient support programs • Demonstrate excellent analytical skills and the ability to develop sound strategies and tactics for patient access • Exhibit superior communication (oral and written) and teamwork skills to effectively contribute across cross-functional teams • Previous FAM/PAL experience is a plus • Extremely detail oriented to create and manage program documents • Experience establishing and maintaining high-level relationships with families, patients, and key decision-makers • 40-60% domestic travel is required, regionally and intermittently across the US

🏖️ Benefits

• Market-leading compensation • 401(k) with employer match • Employee Stock Purchase Program (ESPP) • Pre-tax commuter benefits (transit and parking) • Referral bonus for hired candidates • Subsidized lunch and parking on in-office days • 100% employer-paid medical, dental, and vision premiums for you and your dependents • Health Savings Account (HSA) with annual employer contributions, plus Flexible Spending Accounts (FSA) • Fertility & family-forming benefits • Expanded mental health support (therapy and coaching resources) • Hybrid work model with flexibility • Flexible, “take-what-you-need” paid time off and company-paid holidays • Comprehensive paid medical and parental leave • Skill development and internal mobility opportunities • Career pathing through regular feedback, continuous education and professional development programs via LinkedIn Learning, LifeLabs, & BetterUp Coaching • Financial rewards, peer-to-peer recognition, and growth opportunities