SAP Project Manager

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BridgePhase

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

BridgePhase is specializes in designing, building, and implementing digital services to advance the mission of the Federal Government. The company focuses on harnessing AI, automation, and data to improve organizational performance and solve complex problems. Additionally, BridgePhase offers expertise in cloud platforms, user experience design, and digital transformation, aiming to modernize and streamline processes for their clients while fostering an environment for innovation and collaboration.

📋 Description

• Serve as the primary point of contact for NS2 Cloud Customers within Federal Accounts, including DoD and Fed-CIV agencies, focused on S/4HANA RISE Private Cloud Edition. • Lead strategic and operational delivery from contract signature through onboarding, service delivery, release and maintenance planning, governance, architecture oversight, and renewal strategy. • Serve as senior-level customer engagement lead and trusted advisor. • Conduct executive and quarterly business reviews with customer leadership. • Deliver and interpret balanced scorecards and performance KPIs. • Translate Federal mission goals into SAP NS2 cloud strategies and roadmaps. • Lead complex onboarding and transition projects in regulated DoD and Fed-CIV environments. • Serve as single point of contact for NS2 Cloud Services support requirements. • Manage multi-domain service delivery against scope, budget, and milestones. • Oversee incident management and escalations with MCC and OCC teams. • Develop and enforce quality and compliance plans. • Lead customer release and maintenance planning, IT calendar management, and version control. • Build executive relationships across procurement, program management, and security compliance stakeholders. • Identify upsell and service expansion opportunities with Sales and Solution teams. • Support renewals, contract extensions, and commercial change requests. • Drive Cloud Application Services operating profit reviews and SLA management.

🎯 Requirements

• Bachelor’s Degree or equivalent experience in Business Administration, Computer Science, Technical Engineering, or a related field • 7+ years of customer-facing program or delivery management experience • Experience preferably within Federal, DoD, or Fed-CIV environments • Must be a U.S. citizen • Deep understanding of DoD Cloud security models, FedRAMP compliance, and NIST frameworks • Ability to lead delivery for multiple customers while maintaining compliance and service quality • Strong executive communication, relationship building, and stakeholder management skills • Expertise in SAP service delivery, including S/4HANA, BTP, and SAC • Experience in Cloud Application and Technical Delivery • Adaptability toward adopting AI and automation technologies • Experience with SAP or SAP NS2 preferred • ITIL Foundation or higher certification preferred • Working knowledge of SAP NS2 Cloud models, operating processes, and Federal compliance standards • Familiarity with DoD IL2–IL6 certification levels, FedRAMP, DISA STIGs, and related regulatory frameworks highly desirable

🏖️ Benefits

• Competitive compensation that reflects your skills and impact • Multiple bonus programs rewarding performance, company growth, and employee referrals • Flexible PTO with 20 days to use when you need them • All federal holidays paid • 7 paid sick leave • 100% paid parental leave • 401(k) with 6% match and no vesting period • Top-tier medical, dental, and vision plans with low out-of-pocket costs • Short- and long-term disability and life insurance included • Pet insurance • Annual professional development budget for training, certifications, and conferences • Two paid community service days • Social pod budget to connect with teammates wherever you live