Billing Manager

Job not on LinkedIn

🕒 2 days ago

🇺🇸 United States – Remote

💵 $115k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Billing Specialist

🦅 H1B Visa Sponsor

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Logo of brightfin

brightfin

201 - 500 employees

💳 Fintech

🏢 Enterprise

☁️ SaaS

Fintech • Enterprise • SaaS

brightfin is a company that specializes in Telecom Expense Management (TEM) solutions. Their platform integrates mobile, telecom, and cloud expense data into ServiceNow, enabling businesses to track, allocate, and optimize their IT expenses effectively. With features such as automated workflows and centralized asset management, brightfin helps organizations achieve cost savings and operational efficiencies.

📋 Description

• Oversee end-to-end billing operations, including invoice generation, validation, and distribution • Manage and reconcile large data sets across multiple billing cycles • Develop and maintain billing processes and workflows to improve efficiency, scalability, and error reduction • Identify billing discrepancies, anomalies, or data integrity issues and drive timely resolution • Partner with Accounting to ensure accurate revenue recognition and month-end close support • Collaborate with Sales, Customer Success, and Product teams to ensure contract terms, pricing, and usage data are accurately reflected in billing • Own and continuously improve billing system configurations, automations, and integrations • Monitor key billing metrics and report to leadership • Ensure compliance with internal controls, audit requirements, and relevant regulatory standards • Respond to and resolve escalated customer billing inquiries and disputes • Support system upgrades, UAT, and process documentation related to billing • Mentor a team and uphold compliance with internal controls and regulatory standards

🎯 Requirements

• 5+ years of billing experience within the telecom, telecom expense management (TEM), or related industry • Proven experience managing high-volume, low-dollar-value billing operations • Strong proficiency with billing/ERP systems (e.g., NetSuite, Zuora, Salesforce Billing, or similar) • Advanced Excel skills; experience with large data sets, reconciliations, and data validation • Demonstrated ability to organize, audit, and process large volumes of data quickly and accurately • Strong analytical and problem-solving skills with high attention to detail • Excellent communication skills, both written and verbal • Bachelor's degree in Accounting, Finance, Business, or related field preferred • Experience with SQL or other data querying tools preferred • Familiarity with SaaS or subscription billing models preferred • Experience in a software or technology company environment preferred • Knowledge of telecom carrier billing structures, invoicing formats, or usage-based billing preferred • Candidates are subject to a background check • All employees must adhere to brightfin’s Information Security and Privacy policies and procedures • Prolonged periods of sitting at a desk and working on a computer

🏖️ Benefits

• Comprehensive health, dental and vision benefits package • Paid time off • 401K with employer match

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