Chief Operating Officer

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Bristlecone Companies

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2022

💼 Consulting

📦 Logistics

🏭 Manufacturing

💰 $6M Series B - Bristlecone on 2000-07

Consulting • Logistics • Manufacturing

<Bristlecone Companies> Bristlecone Companies is a long-term holding company that acquires and operates mission-critical, niche businesses with the intent to own them indefinitely. They focus on stewarding people, customer relationships, and legacy—investing capital and time to build teams, protect company culture, and give operating leaders autonomy while staying permanently aligned with acquired businesses. Bristlecone emphasizes disciplined, detail-oriented operations, long-term horizons, and preserving the identity and continuity of the companies they buy.

📋 Description

• Align on and implement an operating framework, establishing a consistent rhythm of goal setting, reporting cycles, and cross-functional accountability that runs without single-person dependency • Drive quarterly and annual planning, translating growth objectives into clear priorities, grounded resource plans, and realistic investment figures • Own the financial operating picture: partner with Finance on reporting, drive the operational data infrastructure, and ensure the ELT is making decisions from shared, accurate numbers • Define the org structure intentionally, identify gaps, and fill them with quality people; partner with CEO across talent recruiting, onboarding, development, engagement, and retention • Set a high bar and build an environment where communication flows, ownership is clear, and the whole team is pulling in the same direction • Architect how the business operates procedurally and own the implementation — CRM configuration, CS workflows, GTM tooling, onboarding processes, and more • Own commercial relationships with vendors, ensuring material contracts, compliance obligations, and operational risks have a clear owner and are managed proactively • Be a thought partner to the CEO on growth and help design and build more robust engines for customer acquisition, expansion, and retention

🎯 Requirements

• Operating experience in a $2-10M ARR SaaS business on an upward career trajectory • Experience building operating infrastructure in high-change environments (high-growth, post-acquisition, founder-led, or operationally complex businesses) • High agency and ownership mentality: bias for action, operates well in ambiguity, and takes responsibility for outcomes • People management experience with a track record of earning genuine followership while holding a high performance bar • Strong financial acumen: comfortable reading a P&L, partnering on a budget, and translating growth objectives into grounded operating plans • Execution-oriented and hands-on: personally builds systems, fixes operational gaps, and owns implementation alongside strategy • Exceptionally organized with high personal standards for follow-through and detail • Clear, precise written and verbal communicator who adapts to audience • Highly proficient, experimental, and genuinely ahead of the curve in deploying AI and modern tooling into core workflows to build more with less

🏖️ Benefits

• Competitive base salary • Performance-based bonus • Equity participation • Periodic travel required for team offsites and client events