Manager, Physician Contract Operations

🔥 2 minutes ago

🇺🇸 United States – Remote

💵 $51 - $82 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Bon Secours Mercy Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2018

🏥 Healthcare

⚕️ Healthcare Insurance

Healthcare • Healthcare Insurance

Bon Secours Mercy Health is a leading health care organization committed to transforming health care delivery and services through strategic innovation and compassionate care. Operating hospitals and clinical sites in the U. S. and Ireland, the organization focuses on extending health care access, improving patient outcomes, and enhancing value through emerging technologies and strategic partnerships. With a commitment to service and stewardship, Bon Secours Mercy Health also prioritizes enhancing the quality of life for underserved communities while advocating for sustainability. The organization’s initiatives include digital innovation, diversified growth through investments and partnerships, and providing high-value care across its core clinical operations.

📋 Description

• Lead the day-to-day work of the Physician Contract Coordinator team • Assign work, manage work queues and market coverage, review work quality, support cross-training, and provide coaching and performance management • Oversee the administrative lifecycle of physician and provider agreements, including intake, approvals, fair market value support, execution, repository management, renewals, amendments, expirations, and terminations • Establish and monitor standardized procedures, service expectations, documentation requirements, escalation pathways, and first-line quality controls • Review higher-risk or complex contract administration and payment support matters; verify documentation and approvals and escalate exceptions • Oversee contractual performance and quality metrics, including source documentation, calculation support, reporting calendars, approvals, provider communication, and at-risk compensation records • Coordinate reconciliations, variance reporting, payment analysis, contract inventories, dashboards, and decision support • Collaborate with Legal, Finance, Compliance, Quality, Analytics, Accounts Payable, market leadership, physician groups, and the independent Physician Arrangements audit function • Develop operational reporting for contract status, deadlines, approvals, payment exceptions, metric administration, and risks • Lead process improvement, standardization, onboarding, training, and technology optimization involving Symplr/Meditract, Workday, Microsoft 365, and related workflow tools • Partner with Internal Audit and the Physician Arrangements audit team on information requests and remediation

🎯 Requirements

• High school diploma or equivalent (required) • Five years of progressively responsible experience in physician contracting, healthcare contract administration, legal operations, healthcare finance, payment administration, compliance operations, or a related field, including demonstrated team leadership or work-queue oversight (preferred) • Experience using a contract management system, preferably Symplr/Meditract contract management system (preferred) • Leadership, workload management, operational controls, project management, contract comprehension, issue escalation, written and verbal communication, and ability to work across a complex health system (preferred) • Experience using Workday or another enterprise finance or human resources platform (preferred) • Experience with Microsoft Excel, Teams, and Microsoft 365 (preferred)

🏖️ Benefits

• Competitive pay • Incentives • Referral bonuses • 403(b) with employer contributions (when eligible) • Medical, dental, vision, and prescription coverage • HSA/FSA options • Life insurance • Mental health resources and discounts • Paid time off • Parental and FMLA leave • Short- and long-term disability • Backup care for children and elders • Tuition assistance • Professional development and continuing education support