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Supervisor, Vendor Relations

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $50k - $65k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

Where this job comes from

Posted on Burlington Helping Burlington's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of Burlington Helping Burlington

Burlington Helping Burlington

1 - 10 employees

Founded 2023

🍽️ Food & Beverage

🏥 Healthcare

🏨 Hospitality

Food & Beverage • Healthcare • Hospitality

Burlington Helping Burlington is a community-focused charitable organization that raises funds and coordinates volunteer efforts to support local Burlington charities and not-for-profit organizations. The group connects local businesses, residents, and charitable organizations to organize fundraising events, secure donations, and provide volunteer assistance for immediate and identified needs. They run events, publicize impact, and distribute funds and support to causes such as food drives, mental health services, hospice care, and women's shelters.

📋 Description

• Lead a team of 5 direct reports serving as a point of contact to vendors and cross-functional teams for merchandise operations inquiries and support • Oversee daily team processes and ensure work is executed according to departmental standards • Collaborate with vendors and internal partners to resolve open issues • Facilitate training for new vendors on Burlington’s operational requirements and systems • Serve as a subject matter expert for merchandise operations questions • Monitor team responses, workload, incidents, reporting, SLAs, and KPIs • Escalate issues and recommend workload balancing • Observe vendor training calls and ensure quality standards • Maintain and document team work processes • Review and authorize vendor exemptions • Organize and participate in vendor meetings • Coordinate with cross-functional teams and senior leadership on business solutions • Foster constructive vendor relationships • Coach, develop, and assess team members through meetings, feedback, and development opportunities • Support departmental projects and change management • Create reference materials and facilitate training for team members and merchants

🎯 Requirements

• Bachelor’s Degree preferred • 3+ years’ supervisory experience in retail, vendor relations or customer service preferred • General retail merchandising and/or supply chain knowledge required • Demonstrated ability to effectively lead and motivate a team • Ability to thrive in a fast-paced work environment and adapt to shifting priorities • Excellent verbal and written communication skills • Strong analytical skills, attention to detail, and business acumen • Ability to work independently and collaborate with a team • Outstanding time management and organizational skills • Excellent computer skills and proficiency with MS Office Suite (Excel, Outlook, Word and PowerPoint) • Availability for day trips and occasional overnight travel as needed

🏖️ Benefits

• Competitive wages • Flexible hours • Associate discount • Medical, dental and vision coverage • Life and disability insurance • Paid time off • Paid holidays • 401(k) plan • Training and development opportunities

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