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Vendor Relations Specialist

Job not on LinkedIn

🔥 13 hours ago

🇺🇸 United States – Remote

đź’µ $15 - $22 / hour

⏰ Full Time

🟡 Mid-level

đźź  Senior

đź‘» Ghost score 0%

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Logo of Burlington Helping Burlington

Burlington Helping Burlington

1 - 10 employees

Founded 2023

🍽️ Food & Beverage

🏥 Healthcare

🏨 Hospitality

Food & Beverage • Healthcare • Hospitality

Burlington Helping Burlington is a community-focused charitable organization that raises funds and coordinates volunteer efforts to support local Burlington charities and not-for-profit organizations. The group connects local businesses, residents, and charitable organizations to organize fundraising events, secure donations, and provide volunteer assistance for immediate and identified needs. They run events, publicize impact, and distribute funds and support to causes such as food drives, mental health services, hospice care, and women's shelters.

đź“‹ Description

• Process vendor requests for assistance and facilitate solutions • Report on daily incident counts and aging metrics • Respond to vendor emails and inquiries about payment status, compliance issues and shipping requirements • Escalate issues to the Supervisor and recommend solutions • Host introductory vendor calls and train vendors on EDI platform usage • Advise cross-functional teams on vendor issues and next steps • Liaise with Accounts Payable on payment status, shortage research and dispute approvals • Review and validate compliance chargebacks • Publish daily internal reports and weekly recaps for senior leadership • Create and maintain standard operating procedures for Vendor Relations processes • Prepare presentation materials and present training sessions to teams or vendors

🎯 Requirements

• 2-5 years of customer service experience preferred • Excellent written and verbal communication skills • Time management • Attention to detail • Strong proficiency with MS Office suite, including Outlook, Word, Excel and PowerPoint • Self-motivation

🏖️ Benefits

• Competitive wages • Flexible hours • Associate discount • Medical, dental and vision coverage • Life and disability insurance • Paid time off • Paid holidays • 401(k) plan • Training and development opportunities

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