Accounts Receivable, Contracts Assistant

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Burnett Therapeutic Services

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2015

🏥 Healthcare

💼 Consulting

🧘 Wellness

Healthcare • Consulting • Wellness

Burnett Therapeutic Services is a California-based behavioral health agency specializing in autism and mental health services. The organization provides clinic-based and in-home Applied Behavior Analysis (ABA), behavioral services, and person-centered mental health therapy for children, youth, and families, with telehealth options and safety protocols. BTS operates clinics (Napa, Modesto, expanding to Sacramento), works with schools and families, and focuses on family-centered, compassionate care to support developmental, intellectual, and behavioral needs.

📋 Description

• Own and manage all daily, weekly, and monthly billing and accounts receivable operations • Oversee full-cycle billing for all listed payers, including claim submission, payment posting, reconciliation, denial management, and underpayment resolution • Review accounts receivable weekly, follow up on outstanding balances, and update deposit and tracking sheets • Perform charge validation, charge corrections, and ongoing data integrity checks • Maintain monthly trended hours and payment and revenue summaries • Prepare accounts receivable, revenue, and payer performance reports for leadership and Contract Fulfillment review • Track payer performance, denial trends, and reimbursement timelines • Contact funders to establish and manage Single Case Agreements and pursue new contracting opportunities • Build and maintain professional relationships with funder representatives and track agreement status • Prepare and support insurance, internal, FSO, and charge-validation audits • Ensure compliance with payer, contractual, organizational, and regulatory requirements • Lead discharge process review and billing closure • Own and maintain billing workflows across NPA and SimplePractice • Support appointment verification, billing readiness, and system troubleshooting • Identify workflow inefficiencies and implement process improvements • Develop, document, and refine billing and accounts receivable SOPs • Serve as the primary billing partner to Clinical, Contract Fulfillment, Accounting, Admin, and Operations teams • Provide guidance on billing requirements, documentation, timing, co-pay, and co-insurance • Support client billing inquiries, payment plans, and billing education • Handle escalated client and payer billing inquiries and communicate regarding pending claims, discrepancies, and resolutions • Maintain professionalism, confidentiality, and a high standard of service

🎯 Requirements

• High school diploma or GED required • Associate’s or Bachelor’s degree preferred • Candidate must be US-based • Reliable internet, personal work computer, and a professional remote work environment • Ability to work 9:00 am–5:30 pm Pacific Time, with flexibility to work evenings during peak periods • Ability to work consistently within the Pacific Time Zone • 3+ years of experience in medical billing, accounts receivable, or healthcare administration • Experience in an ABA or behavioral health setting strongly preferred • Strong proficiency in Excel, including formulas, pivot tables, data analysis, and tracking • Experience with billing systems and EHRs, such as NPA, SimplePractice, or similar • Strong organizational, analytical, and problem-solving skills • Excellent written and verbal communication skills • Ability to handle sensitive and confidential information with discretion • Proficiency in Microsoft Office and Google Workspace • Ability to manage multiple priorities, deadlines, and stakeholders simultaneously

🏖️ Benefits

• 6 paid holidays after one year of employment • Accrued Sick time • Shadowing opportunities and hands-on mentorship to build confidence • Medical, dental, and vision insurance (for employees working 30+ hrs/week) • 401(k) retirement plan, for those who have accrued 1000 hours of service within 12 months • Aflac supplemental insurance options (for employees working 30+ hrs/week) • LifeCare Employee Assistance Program: includes free confidential counseling, referrals, and wellness resources • LifeMart Employee Discount Program: exclusive savings on everyday purchases and services • Access to tuition and scholarship discounts with partner universities • Mentorship, training, and growth opportunities