Consumer Benefits Account Manager

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $50k - $80k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Businessolver

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1998

💰 Private Equity Round on 2021-12

Businessolver, founded in 1998, is a trusted partner in benefits administration technology. With over two decades of experience, we aim to delight clients by transforming benefits administration into a year-round journey, driven by our core values. Our proprietary platform offers a personalized benefits experience for employees, empowering informed decision-making and cost control.

📋 Description

• Serve as the day-to-day liaison between clients and production teams • Manage and facilitate client calls and new client administrator training • Maintain client documentation, including Standard Operating Procedures and process documentation • Participate in ongoing education on product releases, updates, and system functionality • Educate and consult with clients about relevant product updates • Communicate updates about system functionality, industry news, open items, project initiatives, and resolution activity • Drive continual improvement in service delivery across teams • Coordinate Annual Enrollment and Plan Year closeout activities • Participate in sales finalist meetings and support prospect visits and scope-of-services presentations • Partner with internal teams to identify trends and training needs • Provide support and expertise to the Service Center team

🎯 Requirements

• Bachelor’s Degree in Management or Communication preferred • 4+ years’ experience working with clients and building relationships, with direct experience in consumer accounts, employee benefits, or benefit administration • Strong understanding of consumer spending account administration and its impact on the industry • Knowledge of consumer accounts systems • Strong relationship management and project management expertise • Analytical skills and ability to engage and motivate multiple stakeholders • Ability to lead client meetings, deliver presentations, and establish relationships • Consultative communication approach • Ability to partner with other functional areas and organizations • Ability to maintain grace under pressure during busy seasons • Resourceful and creative problem-solving ability • Comfort learning new technology and communicating effectively with clients

🏖️ Benefits

• Annual bonus incentive plan eligibility • Comprehensive benefits package for benefit-eligible full-time or part-time employees • Background checks, identity verification, and reference confirmation as part of the hiring process