Account Manager – Destinations

🕒 September 15

🇺🇸 United States – Remote

💵 $53.5k - $87.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 17%

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Internova Travel Group

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

📦 Logistics

🏨 Hospitality

✈️ Travel

Logistics • Hospitality • Travel

Internova Travel Group is a prominent travel services company specializing in providing a range of travel-related solutions. The company offers services such as leisure travel, corporate travel management, and cruise travel, catering to diverse client needs. With a strong focus on customer satisfaction and innovative travel experiences, Internova aims to enhance the way people travel and explore the world.

📋 Description

• Serve as a key liaison between Internova and preferred Destination and Global Tourism Board Partners • Manage a diverse portfolio of mid-tier through top-tier, complex accounts • Manage end-to-end partner management, campaign execution, relationship development, and coordination across Internova business units • Support team-wide functions and cross-functional areas for the Destinations team and Internova business units • Serve as the primary day-to-day partner contact • Manage the full lifecycle of assigned partner agreements from annual planning and activation through execution, reporting, renewal, and account development • Translate contracted partner plans into campaign timelines and oversee execution across B2B, B2C, events, publications, education, and other channels • Coordinate multiple partner campaigns and deliverables simultaneously • Partner with Creative, Marketing, Events, Analytics, and other internal teams • Review campaign assets and deliverables for accuracy, partner alignment, brand standards, and contractual requirements • Maintain and share updates, resources, tools, and process information • Contribute to team-wide initiatives, events, process improvements, and special projects • Manage assigned partner budgets and contracted revenue and expense parameters • Maintain accurate account records, campaign documentation, timelines, and partner activity • Coordinate collection and analysis of campaign performance data, KPIs, and proof of performance • Develop comprehensive partner recaps demonstrating campaign delivery, results, and partnership value • Use performance insights to inform partner conversations, renewals, and account recommendations • Identify execution risks, resolve issues, and communicate changes or recommendations to partners and internal stakeholders

🎯 Requirements

• Bachelor's degree in marketing, advertising, tourism, business administration, or equivalent combination of education and relevant experience • 5+ years of account management, partnership marketing, or related experience • Travel, tourism, hospitality, tourism board, tour operator, consortia, or destination experience strongly preferred • Experience managing complex client or partner relationships, multiple concurrent campaigns, and significant program budgets • Strong relationship-management skills • Ability to communicate effectively and professionally with external partners and internal stakeholders • Ability to coordinate complex projects across multiple teams, manage competing priorities, and deliver against deadlines with strong attention to detail • Strong written, verbal, presentation, and problem-solving skills • Highly organized, proactive, collaborative, and comfortable working independently in a remote environment • Strong proficiency with Microsoft Office and related business tools, including document preparation, presentations, data analysis, spreadsheet management, and project-management platforms such as Smartsheet and other required technology tools • Ability to travel for partner meetings, industry events, and Internova programs as required

🏖️ Benefits

• Choice of two medical plans • Two dental plans • Vision insurance • Flexible spending accounts (FSAs) • Company-paid life insurance and AD&D • Optional additional life insurance and AD&D • Disability insurance • Paid parental leave • Paid time off • 401k Plan with company match • Discounted employee travel options • Access to LinkedIn Learning webinars and courses • Discounted pet insurance • Discounted auto, home, & renters insurance • May be eligible for an incentive, commission, bonus, or discretionary bonus program based on company financial goal achievement and individual performance

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