Senior Manager, Global Digital & Technology System Ownership

🔥 35 minutes ago

🇺🇸 United States – Remote

💵 $136.9k - $181.9k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 0%

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BeOne Medicines

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2010

🧬 Biotechnology

🏥 Healthcare

💊 Pharmaceuticals

Biotechnology • Healthcare • Pharmaceuticals

BeOne Medicines is a global oncology company domiciled in Switzerland that is discovering and developing innovative treatments that are more affordable and accessible to cancer patients worldwide. With a portfolio spanning hematology and solid tumors, BeOne is expediting the development of its diverse pipeline of novel therapeutics through its internal capabilities and collaborations. With a growing global team of more than 11,000 colleagues spanning six continents, the Company is committed to radically improving access to medicines for far more patients who need them.

📋 Description

• Execute the system ownership model for Global Patient Safety’s externally developed platforms • Maintain system governance routines, decision logs, ownership records, operating controls, documentation standards, and cross-functional action tracking • Serve as the primary operational escalation point for assigned platforms • Lead technical configuration, platform implementation, upgrade readiness, integration changes, environment preparation, testing support, release execution, and post-release stabilization • Manage dependencies, risks, communications, cutover activities, vendor deliverables, and stabilization actions • Manage system lifecycle activities including onboarding, capability expansion, roadmap maintenance, technical debt reduction, modernization, retirement, and transition planning • Convert business, platform, technical, and compliance needs into roadmap items and prioritized delivery plans • Own validated-system operations, including user access workflows, role governance, audit trail review, periodic review, security checks, evidence collection, and remediation tracking • Create and maintain system ownership artifacts, configuration records, technical operating procedures, access SOPs, support playbooks, and other documentation • Coordinate SOP creation, review, approval, training impacts, evidence readiness, and audit response activities • Coordinate patch planning, vulnerability remediation, certificate renewals, single sign-on, identity and access dependencies, and security prioritization • Develop annual operating plan inputs and manage vendor performance, service reviews, renewals, deliverables, and contract inputs • Lead operational response for incidents, recurring problems, integration failures, access issues, service disruptions, security events, and vendor delivery issues • Coordinate root-cause analysis, corrective and preventive actions, communications, service restoration, risk documentation, escalation, and status reporting • Represent system ownership priorities in governance forums with R&D, Enterprise IT, Information Security, Quality, Finance, Procurement, and vendors • Lead and coach system owners, administrators, contractors, and matrixed partners • Contribute to portfolio transparency, prioritization, audit and inspection readiness, operational metrics, and continuous improvement

🎯 Requirements

• 7+ years of professional experience in digital, technology, information systems, R&D technology, application operations, systems engineering, or related areas • Pharmaceutical, biotechnology, medical device, or regulated healthcare experience strongly preferred • 4+ years of progressive leadership or management experience coordinating technical teams, matrixed partners, vendor resources, and cross-functional delivery across global or complex operating environments • Experience owning or managing business-critical platforms, including configuration, implementation, integrations, release and upgrade planning, access workflows, documentation, operational controls, incident management, and production support • Strong working knowledge and hands-on experience managing safety case processing platforms, case intake systems, signal detection systems, safety data marts, and reports • Strong working knowledge of GxP, 21 CFR Part 11, computer systems validation, change control, audit trail review, periodic review, SOP governance, inspection readiness, and regulated system operations • Ability to partner with Enterprise IT, Information Security, Quality, Finance, Procurement, Legal, vendors, business process owners, and global R&D stakeholders • Experience with single sign-on, identity and access management, patching, certificates, vulnerability remediation, incident and problem management, vendor service management, and platform support processes • Strong written and verbal communication skills, including explaining technical risk, operational health, roadmap tradeoffs, incident status, and investment needs to senior stakeholders • Proficiency in Agile, Scrum, Kanban, Lean, ITIL, or similar project, product, and operational delivery methods • Bachelor or above • Some travel expected as part of assigned duties

🏖️ Benefits

• Annual bonus plan eligibility for non-commercial roles • Discretionary equity awards • Employee Stock Purchase Plan • Medical insurance • Dental insurance • Vision insurance • 401(k) • FSA/HSA • Life Insurance • Paid Time Off • Wellness benefits • Equal opportunity employer • Reasonable accommodation for applicants with disabilities