Senior Marketing Operations Manager

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🔥 14 minutes ago

🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟠 Senior

⚙️ Marketing Operations

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CKEditor

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔌 API

🛍️ eCommerce

☁️ SaaS

API • eCommerce • SaaS

CKEditor is a leading platform for content management systems (CMS), providing robust tools for building, managing, and optimizing digital content across various applications such as websites, e-commerce sites, and mobile apps. With its advanced features like an AI Assistant, customizable content structure, and a powerful API, CKEditor enables seamless integrations and collaborations. It is designed to enhance user experience for both developers and marketers by simplifying content creation and management, ensuring scalability and security for businesses of all sizes.

📋 Description

• Own marketing operations across all four brands • Architect, build, maintain, and optimize the marketing technology foundation that powers our GTM engine • Administer and optimize our marketing automation instances across all four brands (Pardot) • Define scoring and grading models, MQL thresholds, and the automation programs • Manage platform health: Email deliverability, database capacity strategy, CRM sync integrity, form infrastructure, etc. • Oversee the lead lifecycle domain end to end, from first website touch to sales-ready pipeline • Ensure funnel definitions and lifecycle consistency across brands • Partner with Salesforce admin team for lead routing and assignment assessment • Maintain attribution and campaign influence integrity for measurable marketing impact • Diagnose and fix lifecycle automation issues quickly and at the root • Collaborate with campaign ops and marketing teammates for segmentation, list strategy, usage-data driven campaigns, and automation design • Manage relevant AI tools and vendor relationships, serving as the go-to contact for the martech stack

🎯 Requirements

• 5+ years in marketing or GTM operations, including experience operating across multiple business units, instances, or orgs • Deep marketing automation expertise; Pardot (Account Engagement) experience strongly preferred, but comparable experience in other tools is acceptable • Strong working knowledge of Salesforce as it relates to marketing: standard/custom objects, campaigns and attribution, flows, sync behavior, reporting • Concept-level mastery of scoring, lifecycle design, attribution, and deliverability, independent of any one tool • Hands-on use of AI tools in your daily operations work. Claude Code, Cowork, or similar • Self-directed prioritization in a multi-stakeholder environment, with clear written communication and ability to generate effective documentation and enablement content • Strongly Preferred GA4 / Google Tag Manager administration, including server-side tagging • Enrichment platform administration (ZoomInfo or comparable) • Experience in M&A, multi-brand, PE-backed, or post-acquisition environments

🏖️ Benefits

• Extra paid leave and dedicated funds to pursue personal development (up to 5 days and $1500 a year based on tenure) • Competitive medical, retirement and PTO benefits • Fully remote work environment • Access to a mental health and wellbeing platform with 24/7 dedicated psychological support, and targeted programs to promote wellness