Customer Onboarding Consultant

🕒 June 27

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BuzzTechMedia

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

📱 Media

B2B • Media

BuzzTechMedia is a U. S. -based digital solutions company that provides high-quality virtual assistance and digital collaboration services to businesses and professionals. The company offers administrative and scheduling support, social media management and content creation, email and communication management, market research and lead generation, graphic design and branding assistance, and customer support. BuzzTechMedia operates with an in-house team of about 20–25 W2 salaried employees focused on integrating seamlessly with client teams to save time and boost productivity.

📋 Description

• Welcome new clients and guide them through the onboarding process • Conduct virtual onboarding calls to understand client needs, goals, and workflows • Coordinate with internal teams to ensure accurate setup and timely service • Track onboarding progress and maintain detailed records in CRM systems • Address questions or concerns and escalate issues when needed • Ensure a smooth transition from onboarding to ongoing account support

🎯 Requirements

• Experience in customer onboarding, client services, or sales is preferred but not required • Strong communication and relationship-building skills • Highly organized with excellent follow-up and attention to detail • Comfortable working in a fully remote, fast-paced environment • Tech-savvy with the ability to learn new tools and processes quickly • Professional, positive, and solution-oriented mindset

🏖️ Benefits

• Competitive base salary plus performance-based bonuses • Benefits including medical, dental, 401(k), and paid time off • Fully remote position with structured support • Collaborative and growth-oriented team culture