Senior Hardware/Software Installation Technician – Survey Team Lead

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

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Logo of By Light Professional IT Services

By Light Professional IT Services

1001 - 5000 employees

Founded 2002

💼 Consulting

📦 Logistics

🔒 Cybersecurity

Consulting • Logistics • Cybersecurity

By Light Professional IT Services is a technology and systems engineering company specializing in supporting warfighters and federal agencies. They offer a range of services including communications, cybersecurity, modeling and simulation, and advanced training solutions. By Light focuses on mission readiness through innovative IT solutions, cloud services, and workforce optimization, ensuring their clients are prepared for future challenges.

📋 Description

• Lead physical site surveys at military installations (CONUS and OCONUS) to validate power, space, cooling (HVAC), and connectivity requirements for new equipment deployments • Analyze existing network infrastructure, including fiber/copper cabling, patch panels, and conduit, to determine upgrade requirements • Develop comprehensive Site Survey Reports (SSRs) and Installation Design Plans (IDPs), including floor plans, rack elevation diagrams, and power calculations • Generate accurate Bills of Materials (BOMs) to support procurement and logistics for upcoming installations • Perform installation, configuration, and troubleshooting of IT hardware, including routers, switches, crypto devices, and UPS units, and associated software/firmware • Load and configure Windows/Linux operating systems and apply system baselines such as STIGs in accordance with DoD cybersecurity standards • Conduct burn-in testing and validation of systems prior to final acceptance • Troubleshoot complex hardware/software interoperability issues in the field, coordinating with backend engineering teams • Act as the primary technical liaison between the PMO and site customers • Create and maintain engineering drawings using Microsoft Visio or AutoCAD • Ensure field activities comply with safety regulations and military installation access procedures • Provide After Action Reports (AARs) and daily status updates during travel • Mentor junior technicians and interface directly with the Project Manager, PMO, and Government Points of Contact

🎯 Requirements

• Bachelor’s degree in IT/Engineering or 6+ years of relevant field experience in lieu of a degree • 5+ years of experience in hardware/software integration and structured cabling • Proven experience conducting site surveys for DoD or Federal Government environments • Proficiency in Microsoft Visio for creating network diagrams and rack elevations • Strong understanding of power requirements (NEMA plugs, UPS sizing, BTU calculations) • Knowledge of fiber optic and copper cabling standards (single-mode, multi-mode, CAT6) • Active Secret Clearance; Top Secret preferred • Must be able to travel 90% of the time on deployments for both CONUS and potentially OCONUS locations • Ability to lift and carry equipment up to 50 lbs • Ability to work in confined spaces (server closets, raised floors) • Ensure personnel remain up to date and current on all required training and certifications

🏖️ Benefits

• Medical, Dental & Vision Coverage • Wellness Program • 401(k) Matching • Disability (Short Term & Long Term) • Employee Assistance Program • Life Insurance • Education & Training • Generous Leave Policy (11 Federal Holidays, PTO, and Military Leave)

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