Learning & Development Business Partner, Specialist Services

Job not on LinkedIn

🕒 6 days ago

🇬🇧 United Kingdom – Remote

💵 £34k - £46k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Business Development (BDR)

👻 Ghost score 0%

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By Referrals Only

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💼 Consulting

📣 Marketing

📚 Education

Consulting • Marketing • Education

By Referrals Only is a business system designed to help professionals grow their businesses through referrals. Founded by Joe Stumpf, it offers a comprehensive program that includes coaching, certification courses, and various tools for marketing such as email and social media strategies. The company has established a community aimed at connecting members and providing ongoing support to enhance referral-based business practices, especially in the real estate sector.

📋 Description

• Build a deep understanding of the Specialist Services domain, its people, priorities and performance needs • Connect Specialist Services teams with Learning & Development • Embed within business areas to understand strategic priorities, emerging challenges and upcoming change • Act as the key Learning & Development point of contact • Identify and analyse capability gaps and determine where learning interventions can create business impact • Translate operational skills and role requirements into structured curriculums and measurable learning outcomes • Partner with Designers and Facilitators to support effective training design and delivery • Provide subject matter expertise, operational context and real-time guidance • Maintain domain knowledge and collaborate with Knowledge Management on accurate, compliant learning materials • Define success measures with stakeholders and evaluate learning effectiveness and ROI using performance data and learner feedback • Gather cross-functional insights to improve learning interventions and shape operational Learning & Development strategy

🎯 Requirements

• Experience working or partnering with Specialist Services, specifically Finhealth, Complaints or VAIB • Proven ability to build trusted partnerships across teams and influence operational leaders • Experience working with cross-functional partners including Design, Delivery and Knowledge Management • Strong analytical skills • Ability to diagnose operational challenges and conduct learning needs analysis • Ability to translate complex requirements into structured, measurable curriculums • Hands-on operational experience • Ability to simplify messy or technical information into clear, engaging, actionable content • Comfort using feedback, metrics and team performance data • Ability to manage multiple priorities and adapt to changing priorities • Attention to risk, compliance and accuracy • Ability to work 40 hours, Monday to Friday • Monzo email address required for application tagging as an internal applicant

🏖️ Benefits

• Incentive Awards tied to your performance • Flexible working hours • £1,000 learning budget each year for books, training courses and conferences • MacBook provided to all employees • Extra support for fully remote workers’ work-from-home setup • Additional benefits listed by the employer

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