Revenue Operations Business Partner

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C1

1001 - 5000 employees

Founded 1993

💰 $1M Venture Round on 2009-08

C1, the global technology solution provider elevating connected human experiences, is transforming the industry by creating connected experiences that make a lasting impact on customers, our teams, and our communities. More than 6,000 customers use C1 every day to help them build meaningful connections through innovative and secure experiences. Our successful track record of tangible positive business outcomes for our customers is a testament to our ability to provide them with the highest level of customer satisfaction, responsiveness, and deep domain expertise. C1 collaborates with nearly half of the Fortune 100, along with other key global industry partners to deliver solutions with a total lifecycle approach. C1 holds more than 5,600 technical certifications across thousands of engineers throughout North America and India, including three Customer Success Centers.

📋 Description

• Implements, reinforces, and optimizes standardized revenue and sales processes within the assigned segment or region • Ensures consistent definitions and usage of pipeline stages, forecast categories, commit criteria, and CRM hygiene standards • Conducts regular process and data inspections; partner with Sales leadership to address gaps, risks, or inconsistencies • Supports onboarding and enablement of sellers, sales leaders, and support teams on Revenue Operations processes and expectations • Facilitates the weekly forecasting cadence for the assigned segment or region, ensuring data integrity, structured deal inspection, and consistent methodology • Monitors pipeline health indicators including coverage, aging, push risk, conversion trends, and deal velocity • Prepares segment‑ or region‑specific forecast summaries, risk assessments, and insights for EVPs, RVPs, and leadership reviews • Provides data‑driven recommendations to improve forecast accuracy, confidence, and predictability • Maintains and distributes dashboards covering pipeline, bookings, forecast variance, productivity, and performance KPIs for the assigned segment or region • Analyzes trends across bookings, pipeline creation, conversion rates, and seller productivity • Drives adoption and effective use of CRM workflows and revenue systems across the assigned segment or region • Acts as the first escalation point for segment‑ or region‑level CRM, forecasting, and reporting issues • Serves as the primary Revenue Operations partner to segment or regional EVPs, RVPs, and Sales Directors • Partners with Finance, Services, Strategy, IT, Marketing, and other teams to resolve operational issues impacting revenue execution

🎯 Requirements

• 5–7+ years of experience in Revenue Operations, Sales Operations, Business Operations, or a related function • Strong analytical skills with the ability to interpret pipeline trends, forecast performance, and productivity metrics • Proven experience supporting segment‑ or region‑based sales organizations • Proficiency with CRM platforms (Salesforce preferred) and BI tools (Power BI, Qlik, or similar) • Strong written and verbal communication skills with the ability to translate data into clear, actionable insights • Ability to manage competing priorities with discipline, accuracy, and attention to detail.

🏖️ Benefits

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution) • Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser) • RX Home Delivery • HSA with Employer Contribution • In-vitro Fertility (treatment coverage) • Dental • Vision (2 plans: 12-month and 24-month frames allowance) • FSA Plans (Healthcare, Dependent Care and Limited Purpose) • Pre-tax Commuter Plans • Employer-paid Life Insurance • Employer-paid Short + Term Disability • Long Term Disability (2 plans: Employer-paid or optional Self-paid) • Paid Parental Leave (4 weeks at 100%) • Employee Assistance Plan • Voluntary Life Insurance for team member, spouse and child • Voluntary Accidental Death for team member and spouse • Legal/ID Theft Plans • TeleHealth • Wellness via Omada Health (healthy living solution) • Travel Assistance • Business Travel Accident Coverage • Medical for foreign travel coverage • Employer-paid Pet Telehealth • Accident Insurance • Critical Illness Insurance • Hospital Indemnity Insurance • Volunteer Time Off • 10 Holidays • Summer Sizzle • On Demand Pay (Daily Pay)

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