Senior Principal Portfolio and Offer Management

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $170k - $200k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

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C1

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1993

💼 Consulting

📦 Logistics

📣 Marketing

💰 $1M Venture Round on 2009-08

Consulting • Logistics • Marketing

C1 is a global technology solution provider that elevates connected human experiences by transforming the industry through innovative and secure solutions. With over 6,000 customers, including nearly half of the Fortune 100, C1 focuses on creating meaningful connections for customers, teams, and communities. Their offerings include managed services, cloud solutions, customer experience, cybersecurity, and enterprise networking, supported by a significant number of technical certifications held by their engineers across North America and India.

📋 Description

• Translate company strategy and customer demand into a prioritized portfolio and offer roadmap • Maintain a portfolio view across C1 solutions and services, identifying gaps, overlap, duplication, investment priorities, and offers to enhance, consolidate, or retire • Establish offer-management standards, stage gates, ownership, documentation, and lifecycle decision criteria • Use market trends, customer feedback, win/loss insights, partner direction, competitive intelligence, and field input to recommend priorities and opportunities • Maintain roadmaps, status, dependencies, risks, and executive-level reporting • Lead priority offers from concept through general availability, including business cases, requirements, value propositions, target customers, use cases, packaging, pricing, delivery and support models, launch, enhancement, and retirement • Create and maintain Product/Offer Requirements Documents and secure stakeholder signoff • Define customer outcomes, differentiators, scope, deliverables, assumptions, dependencies, and success criteria • Coordinate quality gates and approvals across Finance, Legal, Operations, Professional Services, Managed Services, Delivery, Marketing, Sales, and other functions • Ensure configuration, quoting, ordering, contracting, delivery, support, and reporting processes are operationally ready • Engage customers and Sales during alpha/beta or early-adopter stages to validate market fit and incorporate feedback • Develop go-to-market plans with Sales and Marketing, including target segments, customer problems, positioning, sales motions, routes to market, and launch activities • Create sales plays, talk tracks, battlecards, solution briefs, discovery guidance, qualification criteria, use cases, presentations, and FAQs • Coordinate Sales and Sales Engineering enablement through sessions, webinars, recorded content, demonstrations, launch communications, and documentation • Work with Marketing on offer names, messaging, web content, campaigns, events, thought leadership, and demand generation • Support strategic customer conversations, executive briefings, and key sales opportunities • Develop business cases covering market opportunity, revenue, investment, costs, pricing, gross margin, recurring revenue, and expected return • Develop and validate costing models for Professional Services, Managed Services, Maintenance, Cloud, software, and partner services • Recommend pricing models, packages, bundles, subscription structures, and commercial programs • Define financial and adoption metrics and measure actual performance against approved business cases • Identify underperforming offers and recommend corrective action, repositioning, investment changes, consolidation, or retirement • Drive priority offer initiatives and maintain accountability across cross-functional teams • Build relationships across Sales, Sales Engineering, Capability/Practice, Services, Delivery, Marketing, Finance, Operations, Legal, and partners • Facilitate decisions, remove roadblocks, resolve conflicting priorities, and drive deadlines and measurable outcomes • Communicate offer strategy, progress, risks, financial performance, and market feedback to senior and executive leadership • Improve offer-management processes, templates, tools, automation, reporting, and governance • Manage multiple concurrent offer initiatives, stakeholders, priorities, and deadlines • Perform other portfolio and offer-management responsibilities as assigned

🎯 Requirements

• Bachelor’s degree in business, information technology, finance, marketing, engineering, or equivalent combination of education and relevant experience • 8+ years of experience in product management, offer management, portfolio management, solution management, services strategy, or related roles in the IT products and services industry • Demonstrated experience taking technology or services offers from concept through launch, field adoption, performance management, and lifecycle optimization • Experience developing business cases, pricing models, cost models, revenue forecasts, margin analysis, and financial performance metrics • Working knowledge of enterprise technology solutions and services, including cloud and data center, cybersecurity, enterprise networking, unified communications, contact center, AI, Professional Services, and Managed Services • Strong understanding of go-to-market strategy, solution positioning, sales enablement, and the enterprise technology buying process • Ability to lead complex cross-functional programs and influence stakeholders without direct reporting authority • Excellent written, verbal, presentation, facilitation, and executive communication skills • Strong project/program management discipline and ability to manage multiple priorities and deliverables in a fast-paced environment • Proficiency with Microsoft Office applications and strong analytical skills; experience with offer, CRM, quoting, financial, or portfolio-management tools • Preferred: experience in Sales, Sales Engineering, Presales, Services, Marketing, or Delivery • Preferred: experience with recurring revenue and services-based business models, including Managed Services, Professional Services, cloud, subscriptions, and maintenance • Preferred: experience owning or materially contributing to P&L, revenue, gross margin, ARR/MRR, or other financial performance targets • Preferred: success simplifying complex portfolios into clear, differentiated, repeatable offers and sales motions • Preferred: knowledge of competitive analysis, market research, pricing strategy, customer discovery, and value proposition development • Preferred: ability to combine strategic thinking with hands-on execution • Preferred: intellectual curiosity, creativity, urgency, and bias toward measurable business outcomes

🏖️ Benefits

• 401(k) Plan (35% employer match per dollar up to 10% employee contribution) • Medical Coverage (3 platforms: UnitedHealthcare, Reference Based Pricing includes member advocacy; and Kaiser) • RX Home Delivery • HSA with Employer Contribution • In-vitro Fertility (treatment coverage) • Dental • Vision (2 plans: 12-month and 24-month frames allowance) • FSA Plans (Healthcare, Dependent Care and Limited Purpose) • Pre-tax Commuter Plans • Employer-paid Life Insurance • Employer-paid Short + Term Disability • Long Term Disability (2 plans: Employer-paid or optional Self-paid) • Paid Parental Leave (4 weeks at 100%) • Employee Assistance Plan • Voluntary Life Insurance for team member, spouse and child • Voluntary Accidental Death for team member and spouse • Legal/ID Theft Plans • TeleHealth • Wellness via Omada Health (healthy living solution) • Travel Assistance • Business Travel Accident Coverage • Medical for foreign travel coverage • Employer-paid Pet Telehealth • Accident Insurance • Critical Illness Insurance • Hospital Indemnity Insurance • Volunteer Time Off • 10 Holidays • Summer Sizzle • On Demand Pay (Daily Pay) • Incentive/variable pay opportunities in addition to base pay