Team Lead, Provider Relations Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

💰 Account Manager

👻 Ghost score 21%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cadence Solutions

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2013

💼 Consulting

🏢 Enterprise

🤝 B2B

Consulting • Enterprise • B2B

Cadence Solutions is a system integrator and consulting firm focused on information management and digital transformation. They accelerate enterprise adoption of Microsoft 365, SharePoint (including SharePoint Online and Server migrations), Microsoft Purview, the Power Platform, and OpenText. Cadence offers SharePoint implementations, large-scale content migrations (including a migration solution called Peregrine), SharePoint governance and health checks, Copilot readiness and data governance for Copilot, records management, eDiscovery, data loss prevention, and hands-on Microsoft 365 training and workshops. Their services center on migration consulting, content strategy, classification and insights, and helping organizations apply governance and compliance best practices across ECM and M365 ecosystems.

📋 Description

• Lead a pod of Provider Relations Managers responsible for provider adoption, engagement, ordering, retention, and growth across Cadence markets. • Manage and coach PRMs through regular 1:1s, performance reviews, field observations, and ongoing feedback. • Own pod performance against provider growth, ordering, engagement, retention, churn reduction, and APCM new provider onboarding goals. • Develop strategies for underperforming providers, clinics, and markets. • Translate performance data into priorities and action plans. • Drive PRM operating rhythms including provider onboarding, follow-up, clinic engagement, Salesforce hygiene, and field activity. • Spend 2-3 weeks per month in the field with PRMs for provider and clinic visits, real-time coaching, and high-priority opportunities. • Model provider conversations, clinic engagement, objection handling, workflow development, and order and referral asks. • Identify and address workflow barriers limiting provider adoption or ordering and scale repeatable approaches. • Build and improve PRM materials, playbooks, talk tracks, and tools in partnership with Growth, Product, Care Delivery, and Partnerships.

🎯 Requirements

• 5+ years of people management experience leading commercial, sales, field account management, provider engagement, customer success, or similar teams. • Experience managing at least 5 direct reports or equivalent team scope, with teams accountable to measurable monthly or quarterly goals. • Provider-facing healthcare experience influencing physicians, clinic staff, health system stakeholders, or healthcare operators. • Demonstrated ability to improve performance through coaching, feedback, metric inspection, and clear accountability. • Ability to travel regularly for in-market field coaching, typically 2-3 weeks per month, with access to a well-connected major airport. • This is a remote, field-based role open to candidates anywhere in the U.S. • Preferred: RPM, CCM, APCM, chronic care, value-based care, ACO, digital health, healthcare SaaS, medical device, or specialty healthcare experience; Salesforce experience; and experience building playbooks, onboarding programs, or field operating rhythms. • Fluency with AI research and productivity tools and the ability to evaluate AI-driven insights critically, distinguishing signal from noise in a fast-moving information environment.

🏖️ Benefits

• Competitive pay & equity* • Fully remote • Comprehensive health coverage: Medical, dental & vision • Paid time off • 401k plan + matching • Paid parental leave • Home office stipend