Account Manager

🔥 0 minutes ago

🏈 Alabama, Alaska, +39 more states – Remote

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💵 $65k - $78k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 4%

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Logo of Patch My PC

Patch My PC

11 - 50 employees

☁️ SaaS

🔐 Security

🏢 Enterprise

SaaS • Security • Enterprise

Patch My PC is a company that provides software solutions for automated patch management and application updates. Their tools integrate with Microsoft solutions like ConfigMgr and Intune to automate the deployment and management of third-party applications across enterprise environments. With features such as custom pre- and post-install scripts, application lifecycle management, and detailed reporting and analytics, Patch My PC helps IT professionals, MSPs, and security teams enhance their patching processes, saving time and ensuring system security. The company offers products that are user-friendly and support thousands of applications, easing the management of software updates and enhancing endpoint security. Patch My PC stands out with its responsive support team and comprehensive integration capabilities.

📋 Description

• Lead customer and partner engagement strategy across the globe • Manage a portfolio of 600+ existing customers and a large pipeline of active leads across the SMB market segment • Build and nurture client relationships to ensure customer satisfaction and long-term retention • Act as a trusted advisor by understanding client needs and aligning them with company solutions • Identify upsell and cross-sell opportunities to drive revenue growth and increase account value • Manage renewals and contract negotiations • Address client inquiries, resolve issues, and proactively offer solutions to improve engagement • Stay updated on industry trends and competitor offerings to provide strategic recommendations • Prioritize tasks and manage multiple accounts effectively • Work closely with a regionally aligned Customer Engineer • Report to a Europe-based leader • Attend industry conferences, customer events and internal team gatherings when required

🎯 Requirements

• 5+ years of experience in customer-facing B2B software sales, ideally spanning SMB market segment • Demonstrated ability to own complex customer relationships end-to-end and deliver measurable business results • Strong commercial acumen with a track record of meeting or exceeding revenue, renewal, and expansion targets • Excellent communication, negotiation, and stakeholder management skills • A growth mindset; open to feedback, quick to adapt, and always looking to improve • Operational excellence in CRM systems (e.g., Salesforce) and data-driven sales practices • Candidates for fully remote positions must reside in one of the listed U.S. states at the time of hire • Experience in a software sales environment • Background in business development or consultative selling

🏖️ Benefits

• 401k Match: Match 200% of contributions up to the first 5% of salary, resulting in a total potential match of 10% • Medical, Dental, and Vision Coverage: Patch My PC covers 99% of premiums for both team members and dependents • FSA/HSA • Fertility benefits • Parental leave • Paid-time off (PTO) • Volunteer leave • Charitable donation matching • Tuition reimbursement • Gym membership reimbursement • Internet stipend • Pet insurance • Fully remote work • Occasional industry conferences, customer events and internal team gatherings

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