Senior Professional Services Consultant – iQuote

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⛷️ Utah – Remote

⛷️ Utah – Remote

⏰ Full Time

🟠 Senior

💼 Consultant

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CAI Software, LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

🍽️ Food & Beverage

📦 Logistics

🏭 Manufacturing

Food & Beverage • Logistics • Manufacturing

CAI Software, LLC is a provider of production-oriented business management software for manufacturers, processors, distributors, and the graphic communications industry. The company delivers enterprise solutions including ERP, MES, WMS, EDI, inventory management, process automation, digital work instructions, and MIS to streamline operations, improve visibility, and optimize production and distribution workflows across industries such as seafood, food & beverage, aerospace, automotive, electronics, and printing. CAI supports deployment, implementation, and ongoing customer support for integrated, end-to-end software suites and enabling apps aimed at midmarket and enterprise customers.

📋 Description

• Configure the product according to approved solution designs and configuration specifications • Translate requirements into working workflow, data, and role setups • Prepare validation and production environments • Deliver or coordinate practical customer-core-team training • Mentor super users through milestones and user acceptance testing • Define and execute test cases tied to requirements and acceptance criteria • Support defect triage and retesting until acceptance is met • Validate data and configurations against expected outcomes • Support cutover tasks, runbooks, and day-one activities • Stabilize the solution with the customer team after go-live

🎯 Requirements

• Bachelor’s Degree in Computer Science, Printing, or equivalent discipline; experience may be considered in lieu of degree • 3+ years delivering software implementations into customer environments or performing IT Services • Hands-on experience configuring enterprise or vertical software ERP solutions • Experience guiding customers through change • Printing industry experience/knowledge preferred • Excellent organization, communication, written, presentation, and problem-solving skills • Comfortable reading design documents and turning them into precise configuration steps and test cases • Strong communication and training skills with attention to detail and follow-through • Strong understanding of ERP/MIS, computer operating systems, and relational databases • Ability to manage multiple priorities and multitask • Working knowledge of client/server architecture • Ability to travel up to 60% • Print-industry knowledge in estimating, planning, scheduling, and production considered an asset • Knowledge and experience with EPS software including iQuote, iPlan, PrintFlow, Monarch, and Foundation considered an asset • Applicants must be authorized to work in the United States

🏖️ Benefits

• Reasonable accommodations for applicants with disabilities and disabled veterans • Equal Opportunity employment and inclusive work environment