
501 - 1000 employees
Founded 2007
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
Enterprise • SaaS • Artificial Intelligence
Calabrio, Inc. is a provider of workforce engagement management (WEM) solutions, offering a fully integrated cloud-based suite known as Calabrio ONE. The company focuses on optimizing contact centers by combining tools for workforce management, quality management, call recording, analytics, and AI-driven insights to boost performance and customer engagement. Calabrio ONE is designed to empower agents through automated scheduling and forecasting while enhancing customer experiences with personalized coaching and performance insights. The platform is used across a variety of industries, helping to build brand trust and improve business intelligence with its AI-fueled analytics solutions.
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501 - 1000 employees
Founded 2007
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
Enterprise • SaaS • Artificial Intelligence
Calabrio, Inc. is a provider of workforce engagement management (WEM) solutions, offering a fully integrated cloud-based suite known as Calabrio ONE. The company focuses on optimizing contact centers by combining tools for workforce management, quality management, call recording, analytics, and AI-driven insights to boost performance and customer engagement. Calabrio ONE is designed to empower agents through automated scheduling and forecasting while enhancing customer experiences with personalized coaching and performance insights. The platform is used across a variety of industries, helping to build brand trust and improve business intelligence with its AI-fueled analytics solutions.
• Hit the ground running by crafting and executing a strategic sales plan, diving into a pool of prospects and developing solid relationships that lead to fruitful business opportunities. • Actively manage the full sales cycle—qualifying leads, nurturing prospects, and closing deals—while working closely with our top-notch presales team. • Engage deeply with key decision-makers, ensuring they understand the transformative power of our solutions, and how they can leverage Calabrio to enhance their customer experience. • Leverage your creativity and insight to develop strategies that resonate well in the marketplace, driving demand and interest in our offerings. • Collaborate seamlessly with marketing to capitalize on campaigns, product launches, and promotions that resonate with your target audience. • Create and execute a regional sales plan including prospecting, developing pipeline and closing opportunities • Qualify and manage leads through the full sales cycle • Develop and maintain strong relationships with key decision makers • Support and leverage field marketing, product launches, product promotions, and other lead or sales generating programs • Effectively gather intelligence on markets, prospects, and competition using various resources • Meet or exceed quota expectations
• 2+ years’ experience selling complex B2B software product(s) • Excellent negotiation, communication and presentation skills. • Experience in prospecting, and leveraging tools like Outreach, Sales Navigator, and ZoomInfo • Demonstrated success using a consultative approach with key business and technical executives, especially technical CXOs, and VPs • Consistent history of overachievement, with demonstrated success of multi-year quota achievement • An accountable team player with a tenacious drive to win • A college or university degree; technical disciplines or backgrounds are preferred • Experience with MEDDDPIC used to Drive Business Outcomes with your customers and Prospects.
• Global team recognized for their passion for innovation. • Innovative product culture and project exposure. • Training and development from industry-leading experts. • Cutting edge benefit programs that include: 401(k) & matching; Medical, Dental, Vision Insurance; Disability & Life Insurance; Flextime Off, Paid Holidays, & Parental Leave; Tuition Reimbursement. • We offer market competitive pay and benefits based upon the candidate’s skills, experience, and qualifications.
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