Partner Operations Manager

🔥 14 hours ago

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

💵 $104.4k - $200.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Calix

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

📡 Telecommunications

☁️ SaaS

🏢 Enterprise

💰 $50M Venture Round on 2009-08

Telecommunications • SaaS • Enterprise

Calix is a comprehensive solutions provider that focuses on enabling broadband service providers (BSPs) to simplify, innovate, and grow their businesses. Through its advanced broadband platform, Calix offers technologies like 10G-PON, 5G, Wi-Fi 7, and more to improve network operations, reduce downtime, and enhance the subscriber experience. The company provides managed services such as SmartLife and SmartHome, which help subscribers operate, secure, and enhance their connected lifestyles. Calix serves diverse provider types including telcos, cable operators, and municipal utilities, helping them deliver critical broadband connectivity and transform community access to digital services. With a focus on cloud technology, analytics, and transformation guidance, Calix empowers service providers to thrive in the digital age.

📋 Description

• Support the operational execution and ongoing management of Channel & Ecosystem Partner programs • Develop, document, and improve processes, workflows, and playbooks • Manage program activities, communications, reporting, and stakeholder coordination • Deliver recurring business insights, dashboards, and analysis • Partner with Commercial Operations, Finance, Marketing, Compensation, Sales, and other cross-functional teams • Track program performance, identify trends, and recommend process improvements • Support partner onboarding, incentives, enablement, and engagement programs • Manage operational aspects of partner projects from planning through execution • Conduct root-cause analysis and identify improvement opportunities • Ensure consistency, compliance, and adoption of partner program policies, processes, and tools • Support annual planning, program launches, and ongoing operational initiatives • Perform ad hoc reporting, analysis, and special projects

🎯 Requirements

• Experience working with channel partners and managed service providers • Operational rigor, analytical skills, and program management expertise • Experience developing and improving processes, workflows, and playbooks • Experience delivering business insights, dashboards, and analysis • Experience conducting root-cause analysis • Ability to coordinate with cross-functional teams and stakeholders • Ability to support partner onboarding, incentives, enablement, and engagement programs

🏖️ Benefits

• May be eligible for a bonus • Benefits package (details provided via benefits link)

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