Operations Manager

🔥 0 minutes ago

🦀 Maryland – Remote

🦀 Maryland – Remote

💵 $85k - $113.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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First American

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

🏠 Real Estate

💸 Finance

🏢 Enterprise

Real Estate • Finance • Enterprise

First American is a historical company that has been operating since 1889, evolving into a $9 billion organization with over 20,000 employees and more than 700 offices worldwide. The company provides a range of products and services that assist homebuyers, sellers, businesses, and investors in the real estate market. With a strong focus on employee engagement and culture, First American emphasizes innovation, technology, and community involvement, driving transformation within the real estate industry.

📋 Description

• Manage and oversee daily functional activities to ensure accurate, timely, and compliant delivery • Act as the first point of escalation for operational issues, troubleshooting and resolving problems • Maintain up-to-date functional documentation, workflows, and standard operating procedures • Ensure compliance with internal policies, industry regulations, and quality standards • Monitor functional KPIs and prepare reports for leadership on performance and risk • Lead small to medium process improvement initiatives, including automation or workflow redesign • Partner with colleagues in related functions to ensure smooth end-to-end operational delivery • Provide subject-matter expertise to stakeholders and support audits or compliance reviews • Serve as the subject-matter expert for the defined operational function • Drive continuous improvement to meet quality, compliance, and efficiency standards • Do not directly manage staff

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and experience • May require advanced degree • 5+ years of directly related experience • Professional certificates may be required for the role • Excellent written and verbal communication skills • Excellent interpersonal, relationship-building and teamwork skills • Self-motivated; self-starter • Ability to manage multiple tasks, respond quickly to emergent problems, and focus both on long-range projects and immediate tasks • Proficient in Microsoft Word, Excel and PowerPoint

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • 401k • PTO/paid sick leave • Employee stock purchase plan • Inclusive workplace culture • Equal opportunity employment

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