Senior Director, Field Operations

Job not on LinkedIn

🔥 12 hours ago

🇺🇸 United States – Remote

💵 $229.5k - $330k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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👻 Ghost score 3%

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Abnormal Security

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📋 Description

• Lead, coach, and develop Field Operations managers and directors • Set priorities across the Field Operations function and build succession plans • Define and evolve the field operating model across segments, regions, and channel • Partner with the CRO and GTM leadership on annual and quarterly planning, including targets, capacity, coverage, territories, and quotas • Translate plans into execution across sales organizations • Own global sales forecasting accuracy and consistency using standardized processes, advanced analytics, and AI-enabled approaches • Present forecast insights to executive leadership • Set the cadence for pipeline and forecast reviews, inspection, QBR inputs, and performance dashboards • Drive sales process and execution excellence across the full funnel • Guide territory, capacity, coverage design, and segmentation models across teams and regions • Partner with RevOps and Systems leaders to ensure GTM tools support field execution • Collaborate with internal AI development teams to launch AI-driven solutions that improve pipeline precision and reduce manual CRM effort • Guide segment launches, partner motions, and pricing or packaging changes through adoption • Provide data-backed recommendations and help executive leadership prioritize initiatives

🎯 Requirements

• 12+ years of experience in Revenue Operations, Sales Operations, or related GTM functions within a high-growth B2B SaaS environment • 6+ years of experience leading and scaling operations, analytics, or GTM teams, including managing managers and developing leaders • Strong analytical and problem-solving skills • Experience defining metrics and translating complex data into actionable executive insights • Experience designing and implementing scalable operating frameworks across forecasting, pipeline health, territory and coverage, and sales process • Experience applying AI, advanced analytics, or automation to redesign operating models • Deep familiarity with GTM systems and data, including Salesforce and related analytics or forecasting tools • Strong stakeholder management and communication skills • Experience influencing senior GTM leaders and executives and managing change across teams • Experience with strategic planning and execution, including territory design, capacity planning, and resource allocation • Ability to operate in ambiguous environments while maintaining high execution standards • Continuous improvement mindset • Experience supporting channel partner motions and partner-influenced forecasting and pipeline inspection (nice to have) • Familiarity with AI-assisted forecasting tools or predictive pipeline health frameworks (nice to have) • Experience in companies scaling from Mid-Market into Enterprise or Strategic segments (nice to have) • Experience leading cross-functional operating model changes across multiple GTM functions (nice to have)

🏖️ Benefits

• Bonus or incentive compensation eligibility • Equity eligibility • Comprehensive benefits package • Pre-employment checks in line with security and privacy standards

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