Senior IT Business Partner

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $117k - $224.3k / year

⏰ Full Time

🟠 Senior

🪙 Affiliate Manager

🦅 H1B Visa Sponsor

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Calix

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

📡 Telecommunications

☁️ SaaS

🏢 Enterprise

💰 $50M Venture Round on 2009-08

Telecommunications • SaaS • Enterprise

Calix is a comprehensive solutions provider that focuses on enabling broadband service providers (BSPs) to simplify, innovate, and grow their businesses. Through its advanced broadband platform, Calix offers technologies like 10G-PON, 5G, Wi-Fi 7, and more to improve network operations, reduce downtime, and enhance the subscriber experience. The company provides managed services such as SmartLife and SmartHome, which help subscribers operate, secure, and enhance their connected lifestyles. Calix serves diverse provider types including telcos, cable operators, and municipal utilities, helping them deliver critical broadband connectivity and transform community access to digital services. With a focus on cloud technology, analytics, and transformation guidance, Calix empowers service providers to thrive in the digital age.

📋 Description

• Act as the primary strategic technology advisor to the Managed Business unit • Influence multi-year technology roadmaps, investment prioritization, and technology portfolio decisions • Drive business value realization, adoption outcomes, and stakeholder satisfaction • Drive customer experience, operational efficiency, scalability, and growth through technology-enabled solutions • Serve as a trusted technology advisor to business leadership and related functions • Develop and maintain the multi-year technology roadmap, coordinating with other functional IT Business Partners • Manage intake, prioritization, governance, and value realization for technology demand • Serve as the point of contact for IT and update the business on technology changes and upcoming capabilities • Build strategic business cases and investment recommendations • Apply a product-management mindset to roadmap planning, customer outcomes, adoption, and prioritization decisions • Map end-to-end business processes across acquisition, onboarding, service delivery, customer success, billing, support, and retention • Lead AI, automation, analytics, and digital transformation opportunities • Lead transformation initiatives from ideation through value realization

🎯 Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business Administration, MIS, or related discipline • 10+ years of experience in IT business partnering, consulting, technology strategy, enterprise applications, product management, business relationship management, or transformation leadership • 5+ years partnering with senior business leaders and executives • Experience developing strategic roadmaps, investment plans, and business cases • Strongly preferred experience supporting MSPs, broadband providers, telecommunications organizations, technology services firms, SaaS providers, or channel ecosystems • Strongly preferred understanding of subscription-based and recurring revenue business models • Strongly preferred knowledge of customer acquisition, onboarding, service delivery, customer success, retention, and growth motions • Strongly preferred experience supporting businesses providing technology, connectivity, managed services, cloud services, cybersecurity services, or digital services • Strongly preferred experience supporting businesses delivering technology and connectivity solutions into MDU environments • Strongly preferred knowledge of multifamily housing, student housing, senior living, hospitality, venues, and mixed-use property markets • Strongly preferred understanding of managed Wi‑Fi, fiber broadband, smart property technologies, and digital resident experiences • Ability to translate MDU/MSP market trends and customer needs into technology roadmaps and business capabilities • Preferred MBA or advanced business/technology degree • Preferred BRMP, PMP, ITIL, Agile, SAFe, TOGAF, COBIT, or similar certifications • Preferred experience leading enterprise AI, automation, or digital transformation initiatives

🏖️ Benefits

• May be eligible for a bonus • Benefits information provided through the employer’s benefits program