Customer Service Agent

Job not on LinkedIn

🔥 3 minutes ago

🇺🇸 United States – Remote

💵 $9 - $18 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Callworks

WebsiteLinkedInAll Job Openings

11 - 50 employees

Callworks is a company/website whose public domain currently shows a default server virtual host message indicating the site is not yet pointed or is still propagating. No company description, products, or services are available on the provided page, so there is insufficient information to determine Callworks’ business focus, offerings, or target markets. Additional information (company website content, LinkedIn profile, filings, or a short summary) is required to assign industries accurately.

📋 Description

• Act as a connection between clients and the company by providing product/service information and resolving problems • Handle high amounts of incoming calls • Produce sales leads • Identify and evaluate customers’ needs to deliver satisfaction • Build sustainable relationships of trust through open and interactive discussion • Provide accurate, valid and comprehensive information using the right methods/tools • Reach personal/customer service team sales targets and call handling quotas • Manage complaints, provide proper solutions and options within time limits; follow up to secure resolution • Keep records of customer interactions, process customer accounts, and file documents • Follow communication procedures, guidelines, and policies • Go the extra mile to engage customers • Gather customer feedback • Troubleshoot customer problems and investigate when additional knowledge is needed • Ensure exceptional service standards and sustain high customer satisfaction

🎯 Requirements

• MUST HAVE OWN EQUIPMENT • Must work at least 15 hours a week. • Must pass a background check. • Strong phone administration skills and active listening capabilities • Customer orientation and capacity to adapt/respond to different types of characters • Exceptional communication and presentation skills • Ability to multi-task, prioritize, and control time effectively • High school degree

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