Customer Service Professional I

🕒 June 28

🥔 Idaho, Oregon, +2 more states – Remote

🥔 Idaho – Remote 🌲 Oregon – Remote ⛷️ Utah – Remote ☕ Washington – Remote

💵 $19 - $22 / hour

⏰ Full Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 35%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Cambia Health Solutions

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🏥 Healthcare

⚕️ Healthcare Insurance

🤝 Non-profit

Healthcare • Healthcare Insurance • Non-profit

Cambia Health Solutions is a nonprofit, mission-driven healthcare company based in Portland, Oregon, that operates consumer-focused health care and health insurance businesses and invests in health innovation. It serves as the parent organization for the Regence family of health plans and runs initiatives and subsidiaries focused on improving care delivery, providing insurance products, and developing digital health tools and services.

📋 Description

• Serve as your callers’ guide and advocate, tackling tricky issues and answering questions about benefits, claims and eligibility • Roll up your sleeves and do the necessary research to find answers when you don’t have them • Bring a positive and professional approach to providing every caller with accurate, compliant information • Tailor your communications to meet each caller's unique needs • Seek opportunities to collaborate and improve your skills through feedback and learning

🎯 Requirements

• High school diploma or equivalent • 6 months of customer service call center experience; or 6 months of customer service experience in insurance, retail, banking, hospital, medical office or similar industry with extensive customer contact; or equivalent combination of education and experience • Proficient PC skills and an ability to navigate multiple applications while on calls • Ability to apply mathematical concepts and calculations

🏖️ Benefits

• competitive pay • career growth opportunities • flexible and remote options to help you balance priorities in and outside of work